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Outreach Workers raise awareness and educate the general public about issues in the community, such as mental health, then build relationships with key organisations and individuals (churches, schools, businesses, local government officials, community leaders) to overcome the problems together. They are employed by government departments, healthcare and community service organisations, charities, and churches.
As an Outreach Worker you could be specialising in drug and alcohol, youth, nutrition, domestic violence, LGBT issues, mental health, homelessness), but your core role will be communicating and building relationships.
There are 12 courses available for people who want to become an Outreach Worker. These are the top 5 most popular courses.
Possible job outcomes:
The Certificate IV in Mental Health (CHC43315) is for students wanting to work or volunteer providing support to people affected by mental illness or have a psychiatric disability. Students complete 15 units which focus heavily on foundation interpersonal skills such as building relationships, working collaboratively, and working with diverse cultural groups. Additionally, students graduate with practical skills and knowledge in trauma informed care, drug and alcohol issues affecting mental health and staying safe at work. To graduate and receive the qualification, each student must complete at least 80 hours of relevant work. The Certificate IV in Mental Health (CHC43315) is a nationally recognised training qualification and part of the official Community Services Training Package..
Average duration: 12 months.
The Diploma of Community Services is a nationally recognized qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organizations..
A Diploma of Mental Health CHC53315 is perfect for students seeking careers as community services workers supporting people with mental health issues. Students learn about working collaboratively, maintaining personal safety, helping people affected by drugs and alcohol, facilitating recovery, as well as managing grief and trauma. The Diploma of Mental Health CHC53315 is a nationally recognised training qualification and part of the official Community Services Training Package..
The Diploma of Youth Work is a nationally recognized qualification that prepares students for a rewarding career working with young people. You will develop skills in youth development, mental health, advocacy, and community engagement. Graduates can work as youth workers in various government and non-government organizations, such as youth centers, schools, and community services..
The Certificate IV in Community Services is a nationally recognized qualification that prepares students for a career in the community services sector. You will develop skills in community development, case management, diversity, and ethics. Gain hands-on experience through supervised work placements. Graduates can work in various roles, such as community service worker, case manager, and program coordinator in government and non-government organizations..
In Australia, a full time Community Outreach Worker generally earns $1,328 per week ($69,056 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
There are currently 24,400 community outreach workers employed in Australia — they are mainly employed by healthcare, community service, and government organisations.
Source: Australian Government Labour Market Insights
You could get started as an Outreach Worker with a Certificate IV in Community Services or the Diploma of Community Welfare and Wellbeing. Supporting qualifications in Mental Health, Youth Work, Ageing, Drug and Alcohol may also be helpful. These take 12-18 months to complete. Outreach Workers usually require a national police check and a working with children clearance.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within child welfare, youth and family intervention, social work and youth work. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Child Welfare, Youth and Family Intervention
Community Worker
$962 weekly pay
Residential Care Worker
$960 weekly pay
Youth Case Worker
Youth Support Worker
Child Safety Officer
$1,150 weekly pay
Community Outreach Officer
$1,250 weekly pay
Family Counsellor
Family Support Worker
$1,340 weekly pay
Humanitarian Aid Worker
Outreach Worker
Welfare Worker
Youth Counsellor
Youth Justice Officer
Youth Support Officer
Social Welfare Officer
$1,940 weekly pay
Social Work
Community Volunteer
Salary not available
Support Worker
Volunteer Coordinator
Aboriginal Community Care Worker
$1,050 weekly pay
Caseworker
$1,350 weekly pay
Community Arts Worker
$1,183 weekly pay
Community Corrections Officer
Community Development Officer
$1,802 weekly pay
Community Development Worker
Community Support Worker
$1,382 weekly pay
Crisis Support Worker
Healthcare Social Worker
$1,736 weekly pay
Hospital Social Worker
Palliative Care Social Worker
Senior Support Worker
Social Worker
Community Development Manager
$1,920 weekly pay
Youth Work
Youth Worker
Learn more about Outreach Worker courses in your area.