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Outreach Worker Courses

Outreach Workers raise awareness, educate on community issues, and build relationships with organisations to address challenges collaboratively.

AI Exposure

High More information

Shortage in

  • TAS
  • ACT

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

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How do I become a Outreach Worker

Get qualified to work as a Outreach Worker with a course recognised across Australia. Speak to a training provider to learn more.

CHC43315

Certificate IV in Mental Health

Estimated fee

Unknown

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

The Certificate IV in Mental Health (CHC43315) is for students wanting to work or volunteer providing support to people affected by mental illness or have a psychiatric disability. Students complete 15 units which focus heavily on foundation interpersonal skills such as building relationships, working collaboratively, and working with diverse cultural groups. Additionally, students graduate with practical skills and knowledge in trauma informed care, drug and alcohol issues affecting mental health and st...

Career opportunities

Estimated fee

Unknown

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

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CHC40421

Certificate IV in Youth Work

Estimated fee

Unknown

Duration

4 months - 18 months

Study mode

Blended, On Campus, Online, RPL

A Certificate IV in Youth Work is perfect for students seeking a career in youth work and need the skills to develop and facilitate community service programs for young people. Students learn how work within a community development framework while supporting youth to create opportunities in their own lives. The Certificate IV in Youth Work CHC40421 is a nationally recognised training qualification and part of the official Community Services Training Package.

Career opportunities

Estimated fee

Unknown

Duration

4 months - 18 months

Study mode

Blended, On Campus, Online, RPL

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CHC32015

Certificate III in Community Services

Estimated fee

From $24

Duration

4 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol...

Career opportunities

Estimated fee

From $24

Duration

4 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

Find a provider

CHC40321

Certificate IV in Child, Youth and Family Intervention

Estimated fee

From $300

Duration

6 months - 24 months

Study mode

Blended, On Campus, Online, Traineeship

Work in child welfare with the CHC40321 Certificate IV in Child, Youth and Family Intervention. This nationally recognised training course qualifies you for work in a range of community services roles helping young people and families. The course will teach you how to Identify and respond to children and young people at risk — then work collaboratively to establish a safe environment for them. Choose electives in career interest areas: mental health, domestic violence, family intervention strategies, trau...

Career opportunities

Estimated fee

From $300

Duration

6 months - 24 months

Study mode

Blended, On Campus, Online, Traineeship

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Related career opportunities

Browse occupations related to Outreach Worker.

Common questions

How much do Outreach Workers earn?

In Australia, a full time Community Outreach Worker generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

What are the job opportunities for Outreach Workers?

There are currently 24,400 community outreach workers employed in Australia — they are mainly employed by healthcare, community service, and government organisations.

Source: Australian Government Labour Market Insights

How do I become a Outreach Worker?

You could get started as an Outreach Worker with a Certificate IV in Community Services or the Diploma of Community Welfare and Wellbeing. Supporting qualifications in Mental Health, Youth Work, Ageing, Drug and Alcohol may also be helpful. These take 12-18 months to complete. Outreach Workers usually require a national police check and a working with children clearance.

Choose a field of study

Community Services

If you're passionate about creating real change then a community services course is your next big step forward. Browse accredited courses and check your funding eligibility online.

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Aged Care

Nurture your caring side with a career in Aged Care. Career pathways include Personal Carers, Aged Care Workers and Diversional Therapists. Check your eligibility for government funding. Start your career in Aged Care today.

Alcohol and Other Drugs

Make an impact in the community and change lives through the Alcohol and Other Drugs career pathway. Possible job roles include Rehabilitation Counsellor, Substance Abuse Counsellor and Social Worker. Check your eligibility for...

Case Management

Case Management courses are ideal for those wanting to give back to the community and facilitate change in a professional setting. Career pathways include Youth Case Worker and Case Manager. Check your eligibility for governmen...

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More information

Outreach Workers raise awareness and educate the general public about issues in the community, such as mental health, then build relationships with key organisations and individuals (churches, schools, businesses, local government officials, community leaders) to overcome the problems together. They are employed by government departments, healthcare and community service organisations, charities, and churches.

As an Outreach Worker you could be specialising in drug and alcohol, youth, nutrition, domestic violence, LGBT issues, mental health, homelessness), but your core role will be communicating and building relationships.

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