Intake Worker Courses
An Intake Worker assesses clients at welfare services, conducting evaluations and coordinating care plans while communicating effectively with stakeholders.
AI Exposure
Medium
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Intake Worker
Get qualified to work as a Intake Worker with a course recognised across Australia. Speak to a training provider to learn more.
CHC52025
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, RPL
The CHC52025 Diploma of Community Services is a nationally recognised qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organisations.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, On Campus, Online, RPL
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CHC53315
Duration
11 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
A Diploma of Mental Health CHC53315 is perfect for students seeking careers as community services workers supporting people with mental health issues. Students learn about working collaboratively, maintaining personal safety, helping people affected by drugs and alcohol, facilitating recovery, as well as managing grief and trauma.
The Diploma of Mental Health CHC53315 is a nationally recognised training qualification and part of the official Community Services Training Package.
Career opportunities
Duration
11 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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CHC52021
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
The CHC52021 Diploma of Community Services is a nationally recognised qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organisations.
Career opportunities
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Find a provider
CHC52015
Duration
12 months - 24 months
Study mode
Blended, Distance, On Campus, Online
The Diploma of Community Services is suitable for students seeking careers in community services, case management or social housing and delivering services to individuals, groups and communities. The Diploma qualification is divided into three specialisations, covering units of competency in Case Management, Social Housing and Statutory and Forensic Child, Youth and Family Welfare depending on the specialisation selected by the student.
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, Distance, On Campus, Online
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Related career opportunities
Browse occupations related to Intake Worker.
Common questions
How much does an Intake Worker earn?
In Australia, a full time Intake Worker generally earns $1,730 per week ($89,960 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for an Intake Worker?
The number of people working in this field is expected to grow strongly in coming years. There are currently 20,000 people employed in this industry in Australia and many of them specialise as an Intake Worker. Intake Workers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become an Intake Worker?
If a career as an Intake Worker interests you, consider enrolling in a Diploma of Community Services. This course will give you the skills to take on a range of roles in community services, case management, social housing or youth and family welfare.
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If you're passionate about creating real change then a community services course is your next big step forward. Browse accredited courses and check your funding eligibility online.
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Case Management courses are ideal for those wanting to give back to the community and facilitate change in a professional setting. Career pathways include Youth Case Worker and Case Manager. Check your eligibility for governmen...
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More information
An Intake Worker conducts initial assessments of clients at welfare services such as mental health clinics or drug and alcohol rehabilitation facilities. You might examine a client’s needs and make recommendations for support. Intake Workers might carry out risk assessments and gather relevant information before coordinating a care plan or referring a client to other services.
Intake Workers require excellent communication skills and should be able to liaise with a range of stakeholders. It’s important you have good interpersonal skills and can understand clients’ individual circumstances. Intake Workers should be able to follow correct procedures and manage the needs of several clients at one time.
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