Child Welfare, Youth and Family Intervention

Browse careers that are in demand now and meet Australia’s future workforce needs.

Residential Care Worker

Residential Care Workers support children and adults in various facilities, providing personal services and maintaining close relationships with clients and their families.

Avg yearly income $62,400
Skill level Beginner

Outreach Worker

Outreach Workers raise awareness, educate on community issues, and build relationships with organisations to address challenges collaboratively.

Avg yearly income $67,600
Skill level Advanced

Youth Support Worker

Youth Support Workers assist young people with employment, housing, and education while addressing social, financial, and emotional challenges through counselling and outreach.

Avg yearly income $67,600
Skill level Advanced

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Welfare Worker

Welfare Workers assist disadvantaged individuals in accessing social services, conducting assessments, and referring them to appropriate support agencies.

Avg yearly income $82,680
Skill level Advanced

Family Support Worker

Family Support Workers provide guidance and emotional support to families, assisting those at risk and working in various sectors like child protection and community health.

Avg yearly income $72,800
Skill level Advanced

Child Safety Officer

A Child Safety Officer identifies at-risk children and ensures their protection through assessments, investigations, and case management.

Avg yearly income $93,600
Skill level Advanced

Youth Support Officer

A Youth Support Officer provides guidance and support to young people, creating personalised plans and facilitating access to community resources.

Avg yearly income $77,220
Skill level Advanced

Youth Engagement Officer

Youth Engagement Officers promote education and wellbeing in vulnerable youth through outreach programs and support initiatives.

Avg yearly income $83,200
Skill level Advanced

Youth Counsellor

Youth Counsellors assist young people with emotional and personal issues, fostering strategies to address mental health, relationships, and trauma.

Avg yearly income $78,000
Skill level Advanced

Youth Justice Officer

Youth Justice Officers supervise young offenders in custody, fostering personal development while ensuring security and referring them to essential services.

Avg yearly income $76,752
Skill level Advanced

Social Welfare Officer

Social Welfare Officers support individuals and families facing challenges like mental health, unemployment, or homelessness through outreach and direct aid.

Avg yearly income $100,880
Skill level Advanced

Community Worker

Community Workers support vulnerable individuals through counselling, advocacy, and social welfare programs, specialising in areas like mental health and disability.

Avg yearly income $71,864
Skill level Advanced

Human Rights Activist

A Human Rights Activist advocates for social justice and human rights by raising awareness, campaigning for policy changes, and supporting those facing violations.

Avg yearly income $93,600
Skill level Advanced

Youth Adviser

A Youth Adviser supports young people by providing guidance in education, employment, and personal development while developing tailored programs.

Avg yearly income $80,496
Skill level Advanced

Family Counsellor

Family Counsellors support families in crisis, focusing on individual and collective wellbeing while employing various therapeutic interventions.

Avg yearly income $93,600
Skill level Advanced

Trauma Counsellor

Trauma Counsellors support clients recovering from trauma and PTSD using therapeutic techniques to foster healing and resilience.

Avg yearly income $93,600
Skill level Advanced
Source: Jobs and Skills Australia

Courses in child welfare, youth and family intervention

All skill levels Beginner Experienced
CHC33021

Certificate III in Individual Support (Ageing and Disability)
On Campus, Online
5 - 12 months
$0 - $3,990
  • There are no mandated entry requirements.
Additional requirements may apply.
Residential Care Worker Personal Carer Community Care Worker
Aged Care Worker Home Care Assistance Worker Support Worker Home Carer Disability Support Worker NDIS Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Residential Care Worker Personal Carer Community Care Worker Aged Care Worker Home Care Assistance Worker Support Worker Home Carer Disability Support Worker NDIS Worker + 6 more
CHC33021

Certificate III in Individual Support (Disability)
Blended, On Campus, Online
3 - 18 months
$0 - $5,100
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Care Worker Residential Care Worker Home Care Assistance Worker
Home Carer Disability Support Worker Disability Service Officer NDIS Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Care Worker Residential Care Worker Home Care Assistance Worker Home Carer Disability Support Worker Disability Service Officer NDIS Worker + 4 more
CHC43315

Certificate IV in Mental Health
Blended, On Campus, Online
6 - 18 months
$0 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Crisis Support Worker Community Rehabilitation Worker Outreach Worker
Mental Health Worker Peer Support Worker Mental Health Support Worker
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Crisis Support Worker Community Rehabilitation Worker Outreach Worker Mental Health Worker Peer Support Worker Mental Health Support Worker + 3 more
CHC33021

Certificate III in Individual Support (Ageing)
Blended, On Campus, Online
16 - 17 weeks
$0 - $3,958
  • There are no mandated entry requirements.
Additional requirements may apply.
Disability Support Worker Home Carer Home Care Assistance Worker
Residential Care Officer Aged Care Worker Personal Carer Residential Care Worker Community Care Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Disability Support Worker Home Carer Home Care Assistance Worker Residential Care Officer Aged Care Worker Personal Carer Residential Care Worker Community Care Worker + 5 more
CHC51015

Diploma of Counselling
Online
12 - 36 months
$5,788 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Grief Counsellor Addiction Counsellor Youth Counsellor
Rehabilitation Counsellor Counsellor
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Grief Counsellor Addiction Counsellor Youth Counsellor Rehabilitation Counsellor Counsellor + 2 more
CHC43121

Certificate IV in Disability Support
Blended, On Campus, Online
6 - 12 months
$3,500 - $7,000
  • Completed Certificate III in Individual Support (Disability) or equivalent qualifications OR
  • Completed CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.
Additional requirements may apply.
Residential Care Worker Disability Team Leader Disability Service Officer
Disability Support Worker Community Support Worker NDIS Worker
+ 3 more
  • Completed Certificate III in Individual Support (Disability) or equivalent qualifications OR
  • Completed CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.
  • Completed CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.
Additional requirements may apply.
Residential Care Worker Disability Team Leader Disability Service Officer Disability Support Worker Community Support Worker NDIS Worker + 3 more
CHC52021

Diploma of Community Services
Blended, On Campus, Online
6 - 16 months
$100 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Family Support Worker Social Worker Case Manager
Program Coordinator Community Development Officer Case Worker Crisis Support Worker Client Services Officer
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Family Support Worker Social Worker Case Manager Program Coordinator Community Development Officer Case Worker Crisis Support Worker Client Services Officer + 5 more
CHC32015

Certificate III in Community Services
Blended, On Campus, Online
7 weeks
$899 - $4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
NDIS Worker Peer Support Worker Caseworker
Community Support Worker Youth Support Worker Youth Case Worker Welfare Worker Outreach Worker Support Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
NDIS Worker Peer Support Worker Caseworker Community Support Worker Youth Support Worker Youth Case Worker Welfare Worker Outreach Worker Support Worker + 6 more
CHC43015

Certificate IV In Ageing Support
On Campus, Online
9 - 12 months
$0 - $4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Lifestyle Coordinator Senior Support Worker Aged Care Worker
Residential Care Worker Aged Care Team Leader Residential Care Officer Support Worker Aged Care Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Lifestyle Coordinator Senior Support Worker Aged Care Worker Residential Care Worker Aged Care Team Leader Residential Care Officer Support Worker Aged Care Coordinator + 5 more
CHC52021

Diploma of Community Services (Case Management)
Blended, On Campus, Online
12 - 24 months
$5,788 - $7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Care Coordinator Case Manager Youth Case Worker
Case Worker Mental Health Case Manager
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Care Coordinator Case Manager Youth Case Worker Case Worker Mental Health Case Manager + 2 more
CHC42021

Certificate IV in Community Services
Blended, On Campus
6 - 7 months
$0 - $3,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Health Liaison Community Advocate Case Worker
Community Support Worker Case Manager Community Development Worker Community Care Worker Youth Worker Family Support Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Health Liaison Community Advocate Case Worker Community Support Worker Case Manager Community Development Worker Community Care Worker Youth Worker Family Support Worker + 6 more
CHC40421

Certificate IV in Youth Work
Blended, On Campus, Online
12 months
$615 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Officer Youth Case Worker Youth Support Worker
Outreach Worker Youth Worker
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Officer Youth Case Worker Youth Support Worker Outreach Worker Youth Worker + 2 more
CHC53315

Diploma of Mental Health
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Outreach Worker Peer Support Worker
Mental Health Support Worker Intake Worker Community Services Officer Crisis Support Worker Mental Health Case Manager
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Outreach Worker Peer Support Worker Mental Health Support Worker Intake Worker Community Services Officer Crisis Support Worker Mental Health Case Manager + 5 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Worker Welfare Worker Youth Case Worker
Outreach Worker Youth Worker Family Support Worker Child Safety Officer Case Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Worker Welfare Worker Youth Case Worker Outreach Worker Youth Worker Family Support Worker Child Safety Officer Case Worker + 5 more
CHC50421

Diploma of Youth Work
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Support Worker Youth Case Worker
Outreach Worker Youth Support Officer Youth Engagement Officer
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Support Worker Youth Case Worker Outreach Worker Youth Support Officer Youth Engagement Officer + 3 more
CHC43215 & CHC43315

Dual Certificate IV in Alcohol and Other Drugs & Certificate IV in Mental Health
Online
24 months
$6,898
  • There are no mandated entry requirements.
Additional requirements may apply.
Crisis Support Worker Peer Support Worker Mental Health Worker
Family Support Worker Outreach Worker Support Worker
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Crisis Support Worker Peer Support Worker Mental Health Worker Family Support Worker Outreach Worker Support Worker + 3 more
CHC81115

Graduate Diploma of Family Dispute Resolution
Online
12 months
$11,345
  • Completed Bachelor Degree (AQF Level 7) or above in Psychology, Social Work, Law, Conflict Management, Dispute Resolution, Family Law Mediation or equivalent OR
  • Evidence of relevant skills, knowledge and employment experience OR
  • Hold either National Mediator Accreditation System (NMAS) accreditation or the Mediation skill set from the Community Services Training Package (CHC).
Additional requirements may apply.
Mediator Marriage Counsellor Relationship Counsellor
Family Dispute Resolution Practitioner Family Counsellor
+ 2 more
  • Completed Bachelor Degree (AQF Level 7) or above in Psychology, Social Work, Law, Conflict Management, Dispute Resolution, Family Law Mediation or equivalent OR
  • Evidence of relevant skills, knowledge and employment experience OR
  • Hold either National Mediator Accreditation System (NMAS) accreditation or the Mediation skill set from the Community Services Training Package (CHC).
  • Hold either National Mediator Accreditation System (NMAS) accreditation or the Mediation skill set from the Community Services Training Package (CHC).
Additional requirements may apply.
Mediator Marriage Counsellor Relationship Counsellor Family Dispute Resolution Practitioner Family Counsellor + 2 more
CHC81015

Graduate Diploma of Relationship Counselling
Online
18 months
from $6,400
  • Completed Diploma of Counselling or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience OR
  • Hold an undergraduate degree or higher qualification in Counselling, Psychology, Social Work, Social Science or equivalent.
Additional requirements may apply.
Family Therapist Mediator Trauma Counsellor
Marriage Counsellor Relationship Counsellor Family Counsellor
+ 3 more
  • Completed Diploma of Counselling or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience OR
  • Hold an undergraduate degree or higher qualification in Counselling, Psychology, Social Work, Social Science or equivalent.
  • Hold an undergraduate degree or higher qualification in Counselling, Psychology, Social Work, Social Science or equivalent.
Additional requirements may apply.
Family Therapist Mediator Trauma Counsellor Marriage Counsellor Relationship Counsellor Family Counsellor + 3 more
CHC33021

Certificate III In Individual Support (Home and Community Care)
Blended
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Residential Care Officer Home Care Assistance Worker Personal Carer
Community Care Worker Residential Care Worker Aged Care Worker Community Support Worker Home Carer Trainee Support Worker Disability Support Worker
+ 7 more
CHC53215

Diploma of Alcohol and Other Drugs
Blended, On Campus, Online
12 - 24 months
$0 - $18,127
  • There are no mandated entry requirements.
Additional requirements may apply.
Drug and Alcohol Counsellor Addiction Counsellor Welfare Worker
Substance Abuse Counsellor
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Drug and Alcohol Counsellor Addiction Counsellor Welfare Worker Substance Abuse Counsellor + 1 more
*Showing course fees for all providers. Some providers may not be available in your area.

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Case Management

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Counselling

Learn how you can positively impact lives, specialising in fields such as mental health, youth work, community services and substance abuse.

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Social Work

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Further reading

How to start a career in child welfare

28th July 2020

How to start a career in Youth Work

25th May 2021

What can you do with a Certificate IV in Youth Work?

4th August 2021

All courses

More about child welfare, youth and family intervention courses

Courses in child welfare, youth and family intervention offer critical training for working with clients at risk to improve living situations and provide emotional support.

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