BSB10115 Certificate I in Business

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Course Description

The Certificate I in Business (BSB10115) is an entry-level qualification giving students the basic skills they need to begin working in a range of industries. Focusing on essentials like workplace safety, operating business equipment, keyboarding skills, and communication, students graduate work-ready.

During the course students become familiar with the standard methods of communication used in a modern workplace and then how to determine the expectations and procedures in their own workplace.

The Certificate I in Business (BSB10115) is a nationally recognised training qualification and part of the official Business Services Training Package.

Recognition of Prior Learning

The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.


The BSB10115 Certificate I in Business is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee


Average Duration

6 months

Online providers

On-campus providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Active Listening

Listening to others, not interrupting, and asking good questions.


Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Oral Comprehension

Listen to and understand what people say.

Written Comprehension

Read and understand written information.


This course can help you get a job as:

Job TitleAvg Salary
Secretary$770 weekly pay
Administration Assistant$770 weekly pay
Executive Assistant$770 weekly pay
Receptionist$770 weekly pay
Personal Assistant$770 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Accounts Clerk$1,050 weekly pay
Accounts Clerk$1,050 weekly pay
Team Leader$1,340 weekly pay
Project Coordinator$1,340 weekly pay
Office Manager$1,150 weekly pay


You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

Use business equipment and resources

This unit describes the skills and knowledge required to choose equipment and resources to complete a variety of tasks under direct supervision. It applies to individuals looking to develop the basic skills and knowledge required to use a variety of business equipment.

Work effectively in a business environment

This unit describes the skills and knowledge required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team. It applies to individuals developing basic skills and knowledge in preparation for working in a broad range of settings.

Operate a personal digital device

This unit describes the skills and knowledge required to start up and use a range of basic functions on a personal digital device. It applies to individuals who perform a range of routine digital tasks in the various sectors of the business services industry and generally work under direct supervision.

Contribute to health and safety of self and others

This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes. It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

Organise and complete daily work activities

This unit describes the skills and knowledge required to seek feedback for performance improvement and use current technology appropriate to the task. It applies to individuals working under direct supervision who develop basic skills and knowledge for working in a broad range of settings.

Enquire now for a full list of subjects

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Government Funding

Enquire with a provider for more details.

Course Providers

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Government Funding
On Campus