Receptionist Courses
A Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Receptionist
Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
BSB30120
Duration
10 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
Career opportunities
Duration
10 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
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SHB20216
Duration
7 weeks - 24 months
Study mode
Apprenticeship, Blended, On Campus, Online, Traineeship
If you’d like to work in at a modern salon or get prepared for a hairdressing apprenticeship try the Certificate II in Salon Assistant (SHB20216). It’s a hands-on qualification (completed over 6-12 months) that will teach you how to greet and prepare clients for their visit to the salon, provide shampoo and basin services, braid hair, and work as part of the salon team. Graduate ready for work as a salon assistant or confidently apply for an apprenticeship.
Enquire now for a list of course dates, training...
Career opportunities
Duration
7 weeks - 24 months
Study mode
Apprenticeship, Blended, On Campus, Online, Traineeship
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BSB30120
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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PSP30122
Duration
6 months - 12 months
Study mode
Blended, On Campus
The nationally recognised PSP30122 Certificate III in Government is an entry point into the Australian public service. With this qualification you could work in a wide range of areas including border protection, immigration, courts, government security, quarantine inspection, customs, and public administration. The course is geared towards security skills and safety, but you’ll also learn about public service legislation and compliance. Additionally, you’ll gain advanced communication and conflict managem...
Career opportunities
Duration
6 months - 12 months
Study mode
Blended, On Campus
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Related career opportunities
Browse occupations related to Receptionist.
Common questions
How much do Receptionists earn?
In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.
What are the job opportunities for Receptionists?
There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.
Source: Australian Government Labour Market Insights
How do I become a Receptionist?
Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.
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More information
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They maintain the presentation and cleanliness of the front reception area and keep waiting areas stocked with magazines and coffee.
As a Receptionist you could be answering the phone and directing calls, responding to email enquiries, taking bookings and appointments, or supporting the admin team with word processing and data entry tasks. From time-to-time you’ll be dealing with customer complaints and providing information about company products and services.
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