Receptionist Courses

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What does a Receptionist do?

Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They maintain the presentation and cleanliness of the front reception area and keep waiting areas stocked with magazines and coffee.

As a Receptionist you could be answering the phone and directing calls, responding to email enquiries, taking bookings and appointments, or supporting the admin team with word processing and data entry tasks. From time-to-time you’ll be dealing with customer complaints and providing information about company products and services.

Receptionist Courses

There are 9 courses available for people who want to become a Receptionist.

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FAQs

How much do Receptionists earn?

In Australia, a full time Receptionist generally earns $982 per week ($51,064 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.

What are the job opportunities for Receptionists?

There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.

Source: Australian Government Job Outlook 2020

How do I become a Receptionist?

Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.

Courses by Location

Learn more about Receptionist courses in your area.

Related Job Pathways

Here are some potential career pathways within Business Administration.

Sourced from The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au) funded by the Australian Government Department of Education and Training and MySkills.gov.au