SIT30616 Certificate III in Hospitality

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Course Overview

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners.

Accreditation

Nationally recognised training

Average duration

24 months

Work Placement

Students will need to complete work placement supervised by qualified staff. Students will attain real-world understandings of the expectations and skills required to work in this field to prepare you for the workforce.

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Clerical

Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Persuasion

Talking people into changing their minds or their behaviour.

Sales and Marketing

Showing, promoting, and selling products or services, including marketing strategy and tactics and sales control systems.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Bar Attendant$865 weekly pay
Barista$865 weekly pay
Cafe Attendant$865 weekly pay
Catering Assistant$865 weekly pay
Concierge$960 weekly pay
Gaming Attendant$865 weekly pay
Hotel Porter$865 weekly pay
Hotel Receptionist$960 weekly pay
Housekeeper$865 weekly pay
Kitchen Attendant$865 weekly pay
Waiter$865 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Restaurant Supervisor$1,150 weekly pay
Gaming Manager$1,250 weekly pay
Gaming Supervisor$1,250 weekly pay
Hotel Manager$1,350 weekly pay
Motel Manager$1,250 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBWOR203
Work effectively with others

This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict. It applies to individuals who perform a range of routine tasks using a limited range of practical skills, and a fundamental knowledge of teamwork in a defined context under direct supervision or with limited individual responsibility.

SITHIND002
Source and use information on the hospitality industry

This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry. Hospitality personnel integrate this essential knowledge on a daily basis to work effectively in the industry.

SITHIND004
Work effectively in hospitality service

This unit describes the performance outcomes, skills and knowledge required to work effectively in a hospitality environment and provide service to customers during service periods. It requires the ability to integrate a range of individual technical skills while dealing with numerous sales, service or operational tasks simultaneously to meet the needs of multiple and diverse customers. It incorporates preparation, service and end of service tasks.

SITXCCS006
Provide service to customers

This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers. It requires the ability to establish rapport with customers, determine and address customer needs and expectations, and respond to complaints.

SITXCOM002
Show social and cultural sensitivity

This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross-cultural misunderstandings should they arise. The unit applies to all tourism, travel, hospitality and event sectors.

Enquire now for a full list of subjects

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Government Funding

The Australian government provides funding to help students who are completing the SIT30616 Certificate III in Hospitality. The type of funding you receive depends on the state that you live in. There are eligibility requirements for each type of funding.

Enquire with a course provider to check your eligibility.

Benefits of Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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We'll match the best course provider based on your location and personal circumstances. Confirm your answers by clicking below.

These course providers offer the SIT30616 Certificate III in Hospitality:

Foundation Education
Online
Strategix
Online / On Campus
Acacia Education & Training
Workplace
Regional Training Services Qld
On Campus
Practical Training Pathways
Workplace
Kangan Institute
On Campus
Qualify
Online / On Campus
AHTS Training and Education
On Campus
Bendigo TAFE
Online / On Campus
Icon Training Academy
On Campus