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Hotel Receptionist Courses

A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their room. Hotel Receptionists might also answer phone calls, take reservations and process payments. You might assist guests by providing information on the local area or organising hotel services such as housekeeping or room service.

Hotel Receptionists should have excellent customer service skills and be good at communicating. Interpersonal skills are important and you’ll need to be able to work as part of a team. Hotel Receptionists should be organised and able to handle several tasks at once. Time management is crucial and you must be able to prioritise your daily workload.

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Popular Hotel Receptionist Courses

There are 4 courses available for people who want to become a Hotel Receptionist.

SIT30616
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SIT10216
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SIT30616
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SIT20322
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Frequently Asked Questions

How much does a Hotel Receptionist earn?

In Australia, a full time Hotel Receptionist generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Hotel Receptionist?

This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Hotel Receptionist?

If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.

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Job Pathways

Here are some potential career pathways within accommodation. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.

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