Certificate IV in Telephone Counselling Skills (CHC42212)

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Course Description

The Certificate IV in Telephone Counselling Skills (CHC42212) is for helpline workers who are the first point of contact with people in a crisis situation. This qualification will give you the confidence to deal with a range of vulnerable and at-risk clients including people with mental health issues, and those at risk of suicide. You’ll gain interpersonal and deep listening skills, and have the opportunity to specialise in interest areas including: bereavement and grief counselling, mental health, domestic violence. Enquire now for a course outline and delivery options.

Recognition of Prior Learning

The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.

Tafe

The Certificate IV in Telephone Counselling Skills (CHC42212) is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee

Unknown

Average Duration

12 months

Online providers

On-campus providers

Nationally Recognised Training

Suitable For

There are no skills and characteristics data available at this time.

Outcomes

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Subjects

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Government Funding

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Government Funding
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