Housing Officer Courses
Housing Officers assist those in need of accommodation by managing applications, facilitating viewings, and connecting tenants to support services.
AI Exposure
High

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Housing Officer
Get qualified to work as a Housing Officer with a course recognised across Australia. Speak to a training provider to learn more.
CHC42221
The CHC42221 Certificate IV in Housing can lead to a rewarding career in community services, helping vulnerable people access affordable housing. This nationally recognised qualification allows you to specialise in either homelessness support work or social housing. Your studies begin with the skills and knowledge you’ll need to communicate with and support a diverse range of people, including Aboriginal and Torres Strait Islander peoples. You’ll learn how to recognise and respond to domestic violence, an...
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CHC52015
Duration
12 months - 24 months
Study mode
Blended, Distance, On Campus, Online
The Diploma of Community Services is suitable for students seeking careers in community services, case management or social housing and delivering services to individuals, groups and communities. The Diploma qualification is divided into three specialisations, covering units of competency in Case Management, Social Housing and Statutory and Forensic Child, Youth and Family Welfare depending on the specialisation selected by the student.
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, Distance, On Campus, Online
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CHC52121
Duration
12 months - 24 months
Study mode
Blended, On Campus, Traineeship
Become a Community Development Officer improving the lives of disadvantaged and marginalised people with a CHC52121 Diploma of Community Development. This nationally recognised qualification is completed over 18 months either in the classroom or online. The course will teach you how to develop and implement community programs, manage complex casework, and support community leadership.
Enquire now for a list of study units, delivery options, and the opportunities for enrolment and student loans.
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, On Campus, Traineeship
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CHC41308
Help children impacted by drugs, alcohol, and domestic violence with a Certificate IV in Children's Contact Services Work (CHC41308). In this nationally recognised qualification you will learn how to work with a team of community services workers, and maintain a child focused approach. Choose electives to specialise in family law, suicide interventation, parent support, and telephone counselling. Enquire now for intake dates and the list of specialisation areas.
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Related career opportunities
Browse occupations related to Housing Officer.
Common questions

How much do Housing Officers earn?
In Australia, a full time housing officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for Housing Officers?
A housing officer falls under the welfare support worker industry. As of May 2019, there were approximately 65,600 welfare support jobs across Australia. This area of work has seen great growth recently, with some reports showing upwards of 80,500 positions available by 2024. From 2018-2023 there is expected to be 30,000 job openings.
Source: The Labour Market Information Portal - 2019 Occupational Projections and Australian Government Job Outlook

How long does it take to become a Housing Officer?
While familiarity with residential tenancy is vital for holding a housing officer job, just as, if not more, important for many of those hiring is Community Services knowledge. Often you will need to have a more advanced qualification. One option that could potentially help prepare you is a Diploma of Community Services with a Case Management specialisation. These studies can take 12-24 months to complete depending on your study mode (online, on campus or blended) and whether you study full or part time. This diploma includes a work placement component. A Certificate IV of Community Services can also equip you with the skills and knowledge to pursue housing officer jobs. This pathway can take upwards of 12 months to complete and also includes work placement.
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More information
Housing officers work with other welfare support workers to ensure those in need have a roof overhead when they lay down to sleep at night. Housing officer jobs consist of a mix of more traditional housing officer duties and social worker obligations. That includes, but is not limited to, allocating units to tenants, assisting with application and rental paperwork and facilitating viewings while also aiding tenants through participation in various programs and community support services.
Housing officers are familiar with local and national support programs that can help those having trouble paying rent or otherwise adhering to leasing agreements. Social housing can be a fantastic resource for a range of people, including aged persons, those of lower socioeconomic background with financial difficulty, the homeless or recently homeless and those who have or continue to struggle with alcohol and drug addiction.
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