Case Manager Courses
Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.
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AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Case Manager
Get qualified to work as a Case Manager with a course recognised across Australia. Speak to a training provider to learn more.
CHC52021
Duration
4 weeks - 24 months
Study mode
Blended, On Campus, Online, Traineeship
The CHC52021 Diploma of Community Services is a nationally recognised qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organisations.
Career opportunities
Duration
4 weeks - 24 months
Study mode
Blended, On Campus, Online, Traineeship
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CHC42021
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
The Certificate IV in Community Services is a nationally recognized qualification that prepares students for a career in the community services sector. You will develop skills in community development, case management, diversity, and ethics. Gain hands-on experience through supervised work placements. Graduates can work in various roles, such as community service worker, case manager, and program coordinator in government and non-government organizations.
Career opportunities
Duration
4 weeks - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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CHC62015
Duration
8 months - 24 months
Study mode
Blended, Distance, On Campus, Online
The Advanced Diploma of Community Sector Management (CHC62015) is a management level qualification great for students seeking careers managing community-based projects and organisations. Students begin with 8 core units that focus on business skills, leadership and organisational management. They then work through 5 electives which can include case management, creating partnerships with specialist support providers and resolving grievances and complaints about community service delivery. Students graduate...
Career opportunities
Duration
8 months - 24 months
Study mode
Blended, Distance, On Campus, Online
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CHC52021
Duration
12 months - 24 months
Study mode
Blended, On Campus, Online
The Diploma of Community Services (Case Management) is a nationally recognized qualification that prepares students for a career in case management within the community services sector. You will develop skills in case management, including planning, intervention, and evaluation. Graduates can work as case managers in government and non-government organizations, supporting clients with complex needs.
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, On Campus, Online
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Related career opportunities
Browse occupations related to Case Manager.
Common questions
How much do Case Managers earn?
In Australia, a full time case manager generally earns $1,600 per week ($83,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for Case Managers?
Case managers often fall under the greater overall job category of welfare support workers. After a small dip, there were approximately 65,600 welfare support worker jobs in Australia as of May 2019. That number is expected to grow to approximately 80,500 by May 2024. From 2018-2023 there is expected to be 30,000 job openings.
Source: The Labour Market Information Portal - 2019 Occupational Projections and Australian Government Job Outlook
How long does it take to become a Case Manager?
To become a case manager, you generally need a community services qualification. The exact level of qualification required can change from role to role, and each employer could have different expectations. A Certificate III of Community Services can take anywhere from 12-24 months to complete depending on if you study on campus or online and if you study full or part time. Another option is a Diploma of Community Services with a Case Management Specialisation. This learning pathway will often take around 12 months to complete.
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If you're passionate about creating real change then a community services course is your next big step forward. Browse accredited courses and check your funding eligibility online.
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Case Management courses are ideal for those wanting to give back to the community and facilitate change in a professional setting. Career pathways include Youth Case Worker and Case Manager. Check your eligibility for governmen...
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More information
A Case Manager, also known in some circles as a case worker, plays a huge role in helping clients and patients get the support they need. In general, a case manager is involved in everything from the preliminary assessment and ongoing monitoring of a patient or client to helping develop an overall program of treatment for him or her. Case managers are required in a variety of speciality areas, including but not limited to mental health, alcohol and other drug addiction and child protection.
Case Managers are responsible for having a deep knowledge of the various medical and community service options available for clients and patients. While not often expected to provide medical support in terms of hands-on treatment, case managers help build treatment plans and help analyse the effectiveness of these programs. They also help patients with everyday administrative tasks such as scheduling appointments and clarifying any issues with documentation.
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