Certificate III in Information, Digital Media and Technology

Vocational Education and Training

Qualify for the IT Support Desk with a Certificate III in Information, Digital Media and Technology (ICA30111). This hands-on qualification will teach you how to install and optimise operating system software, run a set of standard diagnostic tests, and provide IT advice to system users and clients. Graduate with a list of fully accredited Microsoft Certifications. Enquire now for funding opportunities and intake requirements.

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Skills Shortage

This course trains you for a role where skilled workers are in demand in Australia.

Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

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Career opportunities

This course will prepare you for the following roles.

Choose a field of study

Information Technology

Information technology courses are the ideal pathway to make your dream IT job a reality. Start today!

All courses

IT Support

Specialise in troubleshooting, network management, and customer service, playing a key role in maintaining seamless digital operations. Education pathways for domestic and international students.

Career opportunities

Help Desk Support

Service Desk Analyst

IT Manager

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IT Networks and System Administration

Learn to manage and secure critical IT systems, specialising in network administration, cybersecurity, and technical support. Education pathways for domestic and international students.

Career opportunities

Help Desk Support

Service Desk Analyst

Systems Engineer

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