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IT Support Courses

Explore courses designed to give you the knowledge and practical skills for a career in IT Support.

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Popular courses in IT Support

ICT30120

Certificate III in Information Technology

Estimated fee

$214 - $707

Duration

1 week - 24 months

Study mode

Apprenticeship, Blended, On Campus, Online, RPL, Traineeship

The ICT30120 Certificate III in Information Technology is for IT technicians and programmers seeking the most up-to-date skills in animation, cloud computing, cyber security, digital media, IT support, programming, ICT systems, and web development. You’ll develop your critical thinking and problem solving abilities, then graduate with the confidence to learn to work within a dynamic ICT team. Enquire now for the full list of study units, elective streams, and upcoming enrolment dates.

Career opportunities

Estimated fee

$214 - $707

Duration

1 week - 24 months

Study mode

Apprenticeship, Blended, On Campus, Online, RPL, Traineeship

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BSB30120

Certificate III in Business (Customer Engagement)

Estimated fee

From $1,580

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

Career opportunities

Estimated fee

From $1,580

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, RPL, Traineeship

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ICT40120

Certificate IV in Information Technology (Systems Administration Support)

Estimated fee

$1,500 - $2,850

Duration

12 months

Study mode

Blended, On Campus, Online

Become an ICT support technician with the ICT40120 Certificate IV in Information Technology (Systems Administration Support). This nationally recognised qualification will teach you how to support ICT system hardware, software, and operating systems — as well as programming basics and cyber security. You’ll graduate ready for work on the support team resolving ICT faults for users and clients. Enquire now for the full list of study units, elective choices, and upcoming intake dates.

Career opportunities

Estimated fee

$1,500 - $2,850

Duration

12 months

Study mode

Blended, On Campus, Online

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ICT40120

Certificate IV in Information Technology (Networking)

Estimated fee

From $210

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

The ICT40120 Certificate IV in Information Technology (Networking) is for IT technicians and programmers wanting to specialise in IT networks. Over 12-18 months of study you will learn the essentials of network scripting and programming, cyber security, and ICT fault resolution — as well as how to build LANS and enterprise wireless networks. The course also covers desktop environments, software deployment, and network documentation. Enquire now for the full list of study units, entry requirements, and enr...

Career opportunities

Estimated fee

From $210

Duration

6 months - 24 months

Study mode

Blended, Distance, On Campus, Online, Traineeship

Find a provider
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Career opportunities

Popular careers in IT Support include roles such as:

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Information Technology

Information technology courses are the ideal pathway to make your dream IT job a reality. Start today!

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Artificial Intelligence

Explore the best Artificial Intelligence courses tailored for your learning style, available online or face to face. Dive into AI and machine learning with our extensive selection, offering everything from certificates to degre...

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Blockchain

Learn how to setup and manage a blockchain within a business environment. These Nationally recognised qualifications will kickstart your career in this exciting industry. Find out more.

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Business Intelligence

Gain skills in Business Intelligence, transforming data into strategic insights, and driving decision-making in diverse business landscapes. Browse education pathways for domestic and international students.

Cyber Security

A qualification in cyber security is your passport to a cutting-edge career as an information security and IT security specialist. Education pathways for domestic and international students.

Data Analytics

Discover the best data analytics courses tailored to your needs. Explore a diverse selection, from short courses to nationally recognised certificates, diplomas, and degrees, all designed to meet your study goals.

Database Development and Administration

Equip you with the modern toolbox to design and build lightning fast database projects for a range of organisations. Start today!

IT Networks and System Administration

Learn to manage and secure critical IT systems, specialising in network administration, cybersecurity, and technical support. Education pathways for domestic and international students.

Machine Learning

Explore our extensive list of Machine Learning courses in Australia, perfect for beginners and advanced learners. Find the best certification programs and advanced training courses to enhance your skills and knowledge in Machin...

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Programming

Be at the forefront of technology, creating innovative solutions in various industries and transforming ideas into reality. Education pathways for domestic and international students.

System Analysis

Specialise your career in analysing and improving complex systems, essential for today's digital-driven organisations. Education pathways for domestic and international students.

Telecommunications

Specialise in essential skills for network management, digital communication, and tech support, impacting businesses and communities globally. Education pathways for domestic and international students.

Digital Product Development

Digital Product Development courses are designed to land you your first big role or take your skills and knowledge to the next level.

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More information

If you are looking to embark on a rewarding career in IT Support, Courses.com.au offers a comprehensive selection of IT Support courses designed to suit learners at all levels, from beginners to advanced professionals. With 54 courses available, you can find the right training to match your skills and aspirations. For those starting with no prior experience, popular options include the Certificate III in Information Technology and the Certificate II in Computer Assembly and Repair. Both of these courses equip you with vital skills to establish a solid foundation in the IT sector.

Experienced learners can enhance their qualifications with advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) or the Advanced Diploma of Information Technology. These programs prepare you for various job roles in the industry, including positions as an IT Business Analyst or a Cyber Security Consultant. With the rise of digital threats, demand for qualified professionals in cybersecurity continues to grow.

For those interested in face-to-face training, several registered training organisations across Australia provide high-quality IT Support education. Institutions such as South Metropolitan TAFE and Monash University offer local learners the chance to engage in classroom learning. Furthermore, courses like the Certificate III in Business (Customer Engagement) offered by Academy Green Learning present an excellent opportunity for students looking to combine IT skills with customer service in a professional setting.

The diverse range of job roles available upon completing these courses reflects the vast opportunities within the IT sector. Graduates can aspire to become Systems Analysts or even ascend to leadership positions such as Chief Information Security Officer (CISO). By choosing a course that aligns with your career goals and interests, you will be well-prepared to navigate the dynamic landscape of information technology and achieve success in your chosen field.

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