SIR20216

Certificate II in Retail Services

Kick start your career in retail and gain practical skills with this entry-level qualification. You will the basic skills you need to succeed in a retail environment.

The retail sector is expected to grow over the next five years, with more than 50,000 jobs anticipated during this time. You’ll gain hands-on experience that employers are looking for.

During this course, you will learn how to engage customers and work effectively in a service environment. You’ll learn how to sell to the customer, work and communicate effectively, organise and maintain the store environment, and advise on products and services.

Successfully completing this qualification is the first step for a career in retail service and will give you a taste of what to expect in the workplace. You’ll gain valuable basic-skills needed to work as a customer service assistant in a range of retail environments.

Delivery mode

This course is available in the following study modes:

Locations

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About Axiom College

Since 1994, Axiom College a Supervising Registered Training Organisation (RTO), has provided skilling solutions and training through our Nationally Recognised Certificate to Diploma courses, as well as numerous short courses relevant to each key area of business. Our clients include people from government, private sector, community organisations as well as members of the general public.