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Sales Assistant Courses

A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and handling transactions at the point of sale.

    • 0.087 AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Sales Assistant?

Get qualified to work as a Sales Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Further reading

How to Balance Work and Study While Learning English

26th January 2026

Planning your study trip to Australia

12th January 2026

What to Expect from Your First Weeks in Australia as an International Student

29th December 2025

All sales assistant courses

Sales Assistant careers

A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and handling transactions at the point of sale. They help maintain the presentation and cleanliness of the store, restock shelves, and ensure inventory is well-organized.

Sales Assistants often answer customer queries, resolve complaints, and may be involved in promotional activities to boost sales. Strong communication skills, a friendly attitude, and the ability to work well in a team are essential for success in this role.

Sales Assistants are often the face of the brand and contribute significantly to customer satisfaction and store performance.