Sales Assistant Courses
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and handling transactions at the point of sale.
AI Exposure
Medium

AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Sales Assistant
Get qualified to work as a Sales Assistant with a course recognised across Australia. Speak to a training provider to learn more.
AUR30520
Duration
2 and a half years - 4 years
Study mode
Apprenticeship, On Campus, Traineeship
The AUR30520 Certificate III in Marine Mechanical Technology is part of a trade apprenticeship for marine mechanics and service technicians. Over 4 years (working under a qualified tradesperson) you’ll learn how to install marine engines, controls and instruments — and carry out a range of repairs on inboard and outboard motors. Graduate as a licensed tradesperson. Enquire now for the list of entry requirements and enrolment centres.
Career opportunities
Duration
2 and a half years - 4 years
Study mode
Apprenticeship, On Campus, Traineeship
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CPP31519
Duration
4 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
Work at a real estate agency with the CPP31519 Certificate III in Real Estate Practice. This nationally recognised qualification teaches you the essentials of real estate property management and sales, and you’ll graduate able to assist with property listings, inspections, and advertising. The course also covers trust accounting and backend administration.
Enquire now for the list of study units, course outcomes, and available training centres.
Career opportunities
Duration
4 months - 24 months
Study mode
Blended, On Campus, Online, Traineeship
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SIR20216
Duration
4 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol.
Career opportunities
Duration
4 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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SHB20216
Duration
7 weeks - 18 months
Study mode
Apprenticeship, Blended, On Campus, Online, Traineeship
If you’d like to work in at a modern salon or get prepared for a hairdressing apprenticeship try the Certificate II in Salon Assistant (SHB20216). It’s a hands-on qualification (completed over 6-12 months) that will teach you how to greet and prepare clients for their visit to the salon, provide shampoo and basin services, braid hair, and work as part of the salon team. Graduate ready for work as a salon assistant or confidently apply for an apprenticeship.
Enquire now for a list of course dates, training...
Career opportunities
Duration
7 weeks - 18 months
Study mode
Apprenticeship, Blended, On Campus, Online, Traineeship
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More information
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and handling transactions at the point of sale. They help maintain the presentation and cleanliness of the store, restock shelves, and ensure inventory is well-organized.
Sales Assistants often answer customer queries, resolve complaints, and may be involved in promotional activities to boost sales. Strong communication skills, a friendly attitude, and the ability to work well in a team are essential for success in this role.
Sales Assistants are often the face of the brand and contribute significantly to customer satisfaction and store performance.