This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
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About WEA Illawarra
We have been operating since 1913 and are pleased to continue to provide you and the Illawarra community quality adult education to enhance your leisure time and career. There are leisure skills courses, work skills courses, accredited training and foundation skills on offer.
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Workers Educational Association (WEA) Illawarra
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