BSB30120

Certificate III in Business (Customer Engagement)

This qualification will provide you with the skills and knowledge to be effective in a range of complex customer service roles, including:

• Receiving and responding to customer requests

• Handling complaints

• Working with multiple communication channels

• Providing technical advice

• Capturing data working effectively in a team.

배송 방식

이 과정은 다음과 같은 수강 방식으로 제공됩니다:

입학 요건

수강료

For more information about this course and payment options please enquire now.

관련 채용 정보

이 과정은 여러분이 다음과 같은 직무를 수행할 수 있도록 준비시켜 드립니다.

About Australian Employment and Training Solutions

We are Australian Employment and Training Solutions (AETS), a leading employment support and training services company helping you transform your life and business through work and training.