BSB30120
Certificate III in Business (Customer Engagement)
Vocational Education and Training
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.
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Study mode
Online, On Campus, Blended, Distance, Traineeship, RPL
Duration
6 months - 24 months
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Entry requirements may vary by provider.
There are no formal academic requirements
Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.
Course fee
Varies by provider
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