SIR10116 Certificate I in Retail Services

There are two available streams in this qualification, Retail Food and Merchandising

Gain the necessary skills and knowledge to further your career in a retail role. Completion of this course will give you the experience required for a role as a Retail Assistant.

Study mode

On Campus

Course duration

6 months


1 Maud Street, Nambour Queensland 4560

1 Peace Street, Lowood Queensland 4311

1176 Sandgate Rd, Nundah Queensland 4012

124 Archer Street, Woodford Queensland 4514

14 Crescent Street, Gatton Queensland 4343

140 Robina Town Centre Drive, Robina Queensland 4226

141 Sutton St, Redcliffe Queensland 4020

1-45 Bay Avenue, Deception Bay Queensland 4508

17 Bicentenary Lane, Maleny Queensland 4552

45 locations available. Enquire to find closest.

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This course can help you get a job as:

Job TitleAvg Salary
Retail Assistant$960 weekly pay
Customer Service Representative$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Retail Team Leader$1,050 weekly pay
Store Manager$1,350 weekly pay
Customer Service Manager$1,150 weekly pay
Account Manager$1,150 weekly pay
Car Salesman$1,250 weekly pay

Government funding

The Australian government provides funding to help students who are completing the SIR10116 Certificate I in Retail Services. The type of funding you receive depends on the state that you live in.

There are eligibility requirements for each type of funding.

Enquire with a course provider to check your eligibility.

Benefits of nationally recognised training

The SIR10116 Certificate I in Retail Services is a nationally recognised course delivered by Help Training Institute, a Registered Training Organisation (RTO). An RTO is strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment options

For more information about this course and payment options please enquire now.

About this provider

Help Training Institute (HTI) is a division of Help Employment & Training and was established over 20 years ago with a single purpose, to create the greatest opportunities for every individual and business we serve. As a Registered Training Organisation (RTO), we pride ourselves in delivering market leading relevant and practical, accredited and non-accredited programs across Australia.

Operating since 1998
Legal name Help Training Institute
RTO code 1653