SIR10116

Certificate I in Retail Services

Vocational Education and Training

The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.

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Study mode

Online, On Campus, Blended, Traineeship

Duration

1 week - 12 months

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Financial Support

Government funding may be available for eligible students for a limited time.

Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

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Career opportunities

This course will prepare you for the following roles.

Retail Assistant

Customer Service Representative

Storeperson

Warehouse Assistant

Cashier

Choose a field of study

Business

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Customer Service Representative

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Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.

Career opportunities

Store Manager

Retail Assistant

Retail Team Leader

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Warehousing

Learn inventory management, distribution, and efficient operations, opening doors to essential roles in a thriving industry. Education pathways for domestic and international students.

Career opportunities

Freight Handler

Warehouse Manager

Warehouse Operator

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