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SIR10116

Certificate I in Retail Services

The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.

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Delivery mode:
On Campus / Online

Average duration:
6 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Mathematics

Arithmetic, algebra, geometry, calculus, or statistics.

Oral Comprehension

Listen to and understand what people say.

Oral Expression

Communicate clearly and concisely.

Outcomes

This course can help you get a job as:

Job Title
Average Salary

This course can help you progress to:

Job Title
Average Salary
$1,150 weekly pay
$1,250 weekly pay
$1,150 weekly pay
$1,350 weekly pay
$1,350 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Units of Competency

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXIND001 Work effectively in a service environment
SIRXIND003 Organise personal work requirements
SIRXIND004 Plan a career in the retail industry
SIRXWHS001 Work safely
Enquire for a full list

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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We’ll find nearby campuses and check if you’re eligible for funding in your state.

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Gold Coast Training College
Online / On Campus