River Oak College
Certificate II in Workplace Skills
Nationally Recognised Vocational Education and Training (VET)The BSB20120 Certificate II in Workplace Skills provides the essential skills and knowledge to confidently contribute to a workplace environment. Learners will develop capabilities in communication, teamwork, problem-solving, and using workplace technology. This qualification is ideal for individuals starting their career or seeking to build a strong base for further study and employment.
At River Oak College, our courses are designed to stay aligned with industry needs, ensuring graduates are equipped for today’s and tomorrow’s workplace demands.
You’ll learn foundational workplace skills to succeed in a variety of roles, including:
- Communicating effectively in a workplace setting
- Working collaboratively in a team environment
- Using digital tools and business technology
- Organising tasks and managing time effectively
- Applying workplace health and safety procedures
- Developing problem-solving and customer service skills
Delivery mode
River Oak College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Delivery Mode: 10 x one-on-one session with your Trainer and Assessor
Estimated Hours per Week: 7 to 10 hours
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Fee-for-Service: $2,495
Career opportunities
The Certificate II in Workplace Skills will prepare you for the following roles.
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
About River Oak College
At River Oak College, we believe education should work for the learner, not the other way around. Our focus is on creating flexible, nationally recognised training that fits around busy lives and delivers skills that make a real difference in careers and communities.
You are in expert hands. Our leadership team brings together more than 30 years of experience in education, training, and compliance. Collectively, we have supported over 3,000 learners, led award-winning training programs, and built respected RTOs from the ground up.
