Our FNS41820 Certificate IV in Financial Services is designed for individuals working in financial services who want to deepen their knowledge and skills about products and services and are interested in pursuing more senior roles.
You will learn about regulation and standards applicable to the sector, analysing client needs, and applying products and services to match customer situations. Knowing how to communicate with customers, implement promotional and customer service strategies, and resolve customer complaints are also important and covered in this course. Additionally, students will learn approaches for leading and managing individuals and teams.
This course is suitable for participants working in the finance industry, particularly those in banking and non-cash payment products, and providing general advice in general insurance products.
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Delivery mode
This course is available in the following study modes:
Entry Requirements
There are no formal academic requirements
It is recommended individuals are working in the banking and finance industry.
Course fees
Course fee
$2,495
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For more information about this course and payment options please enquire now.
Related career opportunities
This course will prepare you for the following roles.
About Financial Education
We are a Registered Training Organisation (90725) providing quality workplace training and compliance solutions to the banking and financial services sector.
Talk with us to develop your team training program to comply with your licence obligations and mitigate conduct risk.
Our tiered approach accommodates all learning levels, from customer-facing teams through to senior leaders.
Legal name
Financial Education Professionals Pty Ltd
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