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A Banking Officer performs a range of duties in a bank, building society, credit union or other financial institution. You may serve customers and process bank transactions such as withdrawing funds or depositing cheques. Banking Officers answer customer enquiries, provide information on banking services and refer customers to specialist banking services.
Banking Officers should have strong attention to detail and must be good at following correct procedures. It’s important that you can provide good customer service and communicate with clients from a range of backgrounds. Banking Officers must be able to work as part of a team and manage their time well.
There is one course available for people who want to become a Banking Officer.
Possible job outcomes:
Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers near you who offer this qualification..
Average duration: 18 months.
In Australia, a full time Banking Officer generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people employed in this industry is expected to decline in coming years. There are currently 43,500 people working in this sector in Australia and many of them specialise as a Banking Officer. Banking Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Banking Officer, consider enrolling in a Certificate IV in Banking Services. This course will give you the skills to sell financial products and services and manage a small work team. You’ll cover a range of topics including prospecting for new clients, implementing a sales plan, using multiple information systems and customer engagement technologies. You may be able to specialise in an area of interest such as customer services, lending or mobile banking.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Banking and Credit Services
Bank Teller
$960 weekly pay
Banking Officer
$1,150 weekly pay
Collections Officer
Entry Level Credit Analyst
Personal Banking Advisor
Banker
$1,540 weekly pay
Credit Controller
$1,340 weekly pay
Credit Officer
Finance Broker
$1,350 weekly pay
Finance Specialist
$1,630 weekly pay
Fraud Analyst
$1,400 weekly pay
Lending Officer
$1,250 weekly pay
Loan Administrator
Mortgage Broker
Relationship Manager
$1,730 weekly pay
Settlements Officer
Bank Manager
$2,400 weekly pay
Collections Manager
$1,820 weekly pay
Credit Manager
Credit Specialist
Learn more about Banking Officer courses in your area.