About Australian Retail College
RTO code: 0826
Established in 1988 as an Australian-based registered training organisation, First Impressions Resources has expanded into an international family of companies that offers a wide range of quality learning and development solutions in Australia and abroad. Whilst our capabilities have broadened, we continue to be a privately owned organisation led by a team of passionate and competent staff with retail expertise.
First Impressions Resources, our parent company, has partnered with Swift eLearning to offer competitively priced quality eLearning development solutions across Australia.
Buoyed by our success so far, we continue to explore new and exciting international opportunities, have gained Australian and International Government recognition for our efforts so far.
We enhance career success and satisfaction by providing the theoretical frameworks to thrive in the daily work functions plus the opportunity to practice and develop practical skills in the real world with additional support and feedback.
There are no courses available
You may be interested in the following courses with an alternative provider.
BSB40520
More info
Possible job outcomes:
Team Leader
Office Manager
Project Coordinator
Supervisor
Team Administrator
Assistant Manager
Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills.
Enquire now for the list of study units and upcoming enrolment dates. Learn more.
BSB30120
More info
Possible job outcomes:
Customer Service Representative
Receptionist
Personal Assistant
Office Assistant
Data Entry Clerk
Administration Officer
Executive Assistant
Payroll Clerk
Accounts Clerk
Appointment Setter
Operations Coordinator
Area Manager
Administration Manager
Regional Manager
Business Administrator
School Administration Officer
Scheduler
Administrative Assistant
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates. Learn more.
SIR30216
More info
Possible job outcomes:
Buyer
Cashier
Customer Service Assistant
Customer Service Representative
Retail Assistant
The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.
This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team.
The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package. Learn more.
SIR40316
More info
Possible job outcomes:
Retail Team Leader
Store Manager
Retail Manager
Department Manager
Area Manager
Cluster Manager
Buyer
If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities. Learn more.
SIR30216
More info
Possible job outcomes:
Customer Service Assistant
Cashier
Retail Assistant
Gain advanced selling skills with the Certificate III in Retail (Food Speciality) (SIR30216). This nationally recognised training course qualifies you for work in supermarkets, delis, fruit and vegetable stores, coffee shops, and other food retailers. Over 12 months of face-to-face study you will learn how to build customer relationships and sell to retail customers — as well as the essential aspects of food safety, storage, and handling.
Enquire now for the next enrolment dates, and if you are eligible for government funded training. Learn more.
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