About BSI Learning

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates..

Become a professional fitness instructor with the SIS30321 Certificate III in Fitness. This nationally recognised qualification will teach you how to lead group fitness classes, undertake fitness assessments, show gym patrons how to use fitness equipment, and develop personalised health and fitness programs. The course also covers: basic anatomy and physiology, nutrition, workplace safety, time management, communication skills, and more. Enquire now for the full list of study units, fitness career outcomes, and course training providers who deliver this qualification..

Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Please note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities..

Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you..

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Step up to senior management with the BSB60420 Advanced Diploma of Leadership and Management. This advanced qualification will teach you how to provide leadership across an organisation while managing innovation and continuous improvement. Over 12-18 months of study you will be developing your critical thinking and strategic communication skills. Graduate ready to implement a business plan and tackle a range of complex problems and strategies. Enquire now for the list of elective choices, entry requirements, and enrolment opportunities near you..

Get the skills you need to run a busy office or work in the administration department with the BSB40120 Certificate IV in Business (Administration). This nationally recognised qualification delivers a full range of administrative skills including business writing and spreadsheets, IT and digital technologies, workplace information systems, business compliance, communication strategies, WHS programs, business meetings, and project work. Enquire now for the full list of study units, elective choices, and enrolment opportunities near you..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Learn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates. .

The Certificate III in Process Manufacturing is an entry-level qualification for students seeking manufacturing work on a production floor as part of a team. The course delivers hands-on skills that focus on personal safety; working to quality standards and a production schedule; picking and processing orders; preparing documentation and inventory reports. Click for the complete lesson plan as well as enrolment and funding requirements..

The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities..

Are you looking for an advanced IT qualification that delivers both leadership and IT technical skills? Try the ICT50220 Diploma of Information Technology. This nationally recognised diploma will teach you how to lead and facilitate an IT work team, review cyber security practices, create and maintain a cyber security awareness program, ensure your department’s ICT products and systems match the strategic direction of the organisation, and much more. This qualification has scope to achieve a specialisation in advanced networking, advanced programming, cloud engineering and architecture, advanced web development, and gaming. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates..

The FSK20119 Certificate II in Skills for Work and Vocational Pathways will bring your reading and maths skills to the level you need to get a job, or enrol in workplace training. Over 6 months of study you will be working on your reading, writing and oral communication skills, learning to use digital technologies, and carrying out a range of calculations and measurements. Enquire now for the full list of study units, elective choices, and enrolment dates near you..

The FSK10219 Certificate I in Skills for Vocational Pathways delivers reading, writing, oral communication, learning and numeracy skills — as well as hands-on experience using digital technologies. It’s perfect for anyone who has missed a lot of school and wants to undertake a VET course or get a job. The course takes 6 months to complete, and you’ll graduate with the confidence you need to read standard documents and perform routine calculations at work or school. Enquire now for the full list of study units, enrolment dates, and opportunities for subsidised training..

If you missed a lot of school or have a learning disability, the FSK10119 Certificate I in Access to Vocational Pathways will get you ready to tackle a full VET qualification. Over 6 months of guided study you will be introduced to fundamental maths calculations and measurements, then learn how to apply them in a typical workplace. The course also covers: transactions with money, basic data and table preparation, using digital technologies, verbal communication and basic reading skills. Enquire now for the list of study units, graduation outcomes, and enrolment dates..

The 22603VIC - Certificate IV in Cyber Security provides hands-on training in essential skills for identifying and managing cybersecurity risks. Covering topics like network security and ethical hacking, this program is ideal for those pursuing a career in this dynamic field..

Get a real start in the construction industry with the CPC10120 Certificate I in Construction. It’s a hands-on qualification — completed over 11 weeks at a state-of-the-art training facility — that prepares you for a trade apprenticeship. You’ll graduate job-ready and knowing how to undertake a basic construction project, work safely, handle construction materials, use essential tools and equipment PLUS the skills to interpret plans and specifications. Enquire now for a full list of training centres, intake dates, and your eligibility for a government subsidy or concession..

Get started in logistics and supply chain operations with the TLI30321Certificate III in Supply Chain Operations. This nationally recognised qualification allows you to specialise in logistics or warehousing. Competencies include: shifting materials using correct manual handling methods, ensuring transport chain of responsibility, stock control, loading and unloading goods, securing cargo, maintaining records, and much more. Enquire now for the list of study units, career outcomes, and upcoming enrolment dates..

The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..

Get your Construction Industry White Card with the CPCWHS1001 Prepare to work safely in the construction industry. This nationally recognised short course is mandatory for anyone who routinely enters a construction site in Australia, including site managers, tradies, apprentices, surveyors, and labourers. During your studies, you will learn your WHS responsibilities and develop skills in hazard identification and risk control. The course covers: using Personal Protective Equipment (PPE), understanding safety signs, reporting hazards, incident and emergency responses, interpreting safety documents, and more. Enquire now for the full list of White Card competencies and training providers near you that offer this short course..

The BSB10120 Certificate I in Workplace Skills will help you get your very first job in the Australian workforce. This nationally recognised qualification focuses on business resources, communication skills, and work readiness. Competencies include: establishing your work and career goals, assessing your own skills, preparing a portfolio and resume, using business resources, operating digital devices, communicating in the workplace, engaging with customers, and much more. Enquire now for the list of study units, workforce outcomes, and course openings near you..

Being able to follow infection controls and essential health standards is rapidly becoming the ‘must-have’ workplace certification in Australia. HLTINFCOV001 Comply with infection prevention and control policies and procedures is a short-course that will teach you (or your staff) how to follow standard precautions to minimise and prevent the transmission of disease. The course is suitable for all industries and covers: hand washing, personal hygiene, waste disposal, wearing PPE, cleaning and sanitising, recognising infection risks, responding to procedural breaches and contamination issues, and much more. Enquire now for the full scope of study knowledge, course outcomes, and upcoming enrolment dates..

Become a qualified Cyber Security Manager or Consultant with the ICT60220 Advanced Diploma of Information Technology (Cyber Security). This nationally recognised diploma develops your critical thinking and leadership skills, plus delivers a range of advanced competencies in Cyber Security risk management. Skills include: carrying out Cyber Security risk assessments, implementing identity management best practices, evaluating Cyber Security compliance, designing and implementing Cyber Security infrastructure. There is also scope to obtain generalist skills in complementary technologies (cloud computing, systems design, programming, IT strategy, and more). Enquire now for entry requirements, Cyber Security outcomes, and upcoming enrolment dates..

If you’re considering a career as a professional chef or want to work as a cook or kitchen hand right now, you can’t go wrong with the SIT20421 Certificate II in Cookery. This nationally recognised qualification introduces you to the the commercial kitchen workplace and teaches you how to prepare dishes to commercial standard. The course covers: using food prep equipment, hygiene for food handlers, perishable stock control, communicating with kitchen staff, kitchen safety. Choose electives that support your career growth: cooking and catering, Asian cookery, patisserie, customer service. Enquire now for the full list of study units, food industry career outcomes, and upcoming course openings in your area..