BSB20120

Certificate II in Workplace Skills

This nationally recognised qualification is specifically designed for those looking either to get into the workforce or move into clerical or admin support positions. It focuses on the skills sets used in a variety of entry-level Business Service roles. This course is also tailored to help you develop and practise the key skills needed in preparation for work, getting you ready for both the realities and benefits of employment.

Learn how to manage a range of procedural, clerical, administrative and operational tasks. Get to grips with self-management skills and technology. Perform routine tasks, use practical skills and fundamental operational knowledge in a job-relevant way.This course is ideal for individuals and roles generally worked under direct supervision.

Delivery mode

This course is available in the following study modes:

Entry Requirements

Course fees

Related career opportunities

This course will prepare you for the following roles.

About WISE Training Services

Launch a rewarding career with WISE Training Services (WTS), a premier Registered Training Organisation (RTO 6653) dedicated to your success. We offer nationally accredited VET courses in high-demand fields like Aged Care, Community Services, Business, and Early Childhood Education. Our industry-tailored programs and flexible learning options—including face-to-face and online delivery—ensure you graduate job-ready with the practical skills employers value. Supported by expert trainers, WTS provides the personalized guidance you need to reach your professional goals.