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An Airport Ground Crew perform a range of tasks to keep an airport running safely and efficiently. You might be employed in a customer service role, work in baggage handling or carry out duties on a tarmac such as moving ramps or cleaning planes after passengers disembark. Aircraft Ground Crew, or Ground Staff, follow strict security procedures to keep passengers and crew safe.
Airport Ground Crew should have strong customer service abilities and excellent communication skills. It’s important you can work as part of a team and follow correct procedures during your work. Airport Ground Crew should be safety focused and have strong situational awareness. You may be required to work irregular hours in this role.
There are 2 courses available for people who want to become an Airport Ground Crew.
Possible job outcomes:
Get a job as a baggage handler, or ramp attendant with the AVI20219 Certificate II in Aviation (Ground Operations and Service). This nationally recognised training course teaches airport safety procedures, situational awareness, using standard comms, driving on the airside, and baggage handling operations. The course has as strong focus on security procedures when working with passengers and airport personnel. Enquire now for the full list of study units and enrolment opportunities..
Average duration: 12 months.
Become an airport baggage handler or customer service agent with the AVI30319 Certificate III in Aviation (Ground Operations and Service). This nationally recognised qualification begins with the essentials of aviation work health and safety and teaches you how to conduct your work around aircraft and a range of airport vehicles. Technical skills include: developing situational awareness, airline security protocols and vigilance, processing airport documents, understanding dangerous goods and hazardous materials, responding to security threats and emergencies, applying quality systems, operating a range of airport machines and communication devices. You can also gain additional skills in customer service and communication. Enquire now for the list of study units, airport career outcomes, and upcoming enrolment dates..
In Australia, a full time Airport Ground Crew generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been strong employment growth in this industry over the last five years. There are currently 5,800 people working in this sector in Australia, and many of them specialise as Airport Ground Crew. Airport Ground Crew may find work in larger towns and cities where airports are located.
Source: Australian Government Labour Market Insights
A Certificate II in Aviation (Ground Operations and Service) is an ideal qualification if you’re planning a career as an Airport Ground Crew. This course covers a range of topics including airport safety and security procedures and baggage handling operations. A Certificate III in Aviation (Ground Operations and Service) may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within aviation and piloting. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Aviation and Piloting
Apprentice Aircraft Maintenance Engineer
$960 weekly pay
Aircraft Maintenance Engineer
$1,400 weekly pay
Aircraft Surface Finisher
$1,150 weekly pay
Airport Ground Crew
Flight Attendant
$1,250 weekly pay
Aerodrome Operations Supervisor
$1,630 weekly pay
Air Traffic Controller
$1,800 weekly pay
Airport Operations Manager
Aviation Manager
Cabin Crew Supervisor
Commercial Pilot
Flying Instructor
$1,550 weekly pay
Freight Pilot
Ground Operations Supervisor
Helicopter Pilot
$1,450 weekly pay
IFR Pilot
Multi-Crew Pilot
Survey Pilot
Learn more about Airport Ground Crew courses in your area.