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A Gaming Supervisor manages the daily running of gaming activities at a casino, hotel or club. You’ll ensure operations are carried out effectively and guests are being catered to. Gaming Supervisors make sure rules and procedures are being followed and the venue is safe and hygienic. You might take care of chip and cash transfers and may have to deal with any problems that arise.
Gaming Supervisors should be highly organised and able to prioritise their tasks. You might have to manage several duties at one time, so multitasking skills are important. Gaming Supervisors should be good communicators and able to work as part of a team. You’ll need to be good at customer service and should have strong problem solving abilities.
There are 3 courses available for people who want to become a Gaming Supervisor.
Possible job outcomes:
Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification..
Average duration: 18 months.
Level-up your career in the hospitality industry with the SIT60322 Advanced Diploma of Hospitality Management. With this high-end diploma you could work as a hotel, club, or resort manager and you’ll gain the confidence and communication skills to manage large work teams and organisational finances. The course covers: business planning, customer service management, work health and safety management, venue compliance, and marketing. Choose specialist electives in operations, food safety, gaming, food and beverage, accommodation services, and business administration. Enquire now for the full list of entry requirements, specialist elective choices (and their availability) as well as upcoming enrolment dates..
Average duration: 24 months.
Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area..
Average duration: 12 months.
In Australia, a full time Gaming Supervisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in the number of people working in this industry over the last five years. There are currently 6,000 people employed in gaming in Australia and many of them specialise as a Gaming Supervisor. Gaming Supervisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate IV in Hospitality is an excellent qualification if you’re planning a career as a Gaming Supervisor. You’ll develop skills in areas such as customer service, venue hygiene and team leadership. A Diploma or Advanced Diploma of Hospitality Management may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within gaming. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Gaming
Gaming Attendant
$865 weekly pay
Gaming Manager
$1,250 weekly pay
Gaming Supervisor
Learn more about Gaming Supervisor courses in your area.