Duty Manager Courses
A Duty Manager supervises shifts in hospitality venues, ensuring smooth operations, managing staff, and addressing customer issues during events.
AI Exposure
Low
Core skills such as social intelligence and complex physical tasks remain beyond the capabilities of current AI.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Duty Manager
Get qualified to work as a Duty Manager with a course recognised across Australia. Speak to a training provider to learn more.
SIT40422
Duration
4 months - 3 years
Study mode
Blended, On Campus, Online, Traineeship
Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, com...
Career opportunities
Duration
4 months - 3 years
Study mode
Blended, On Campus, Online, Traineeship
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PUAFER005
Duration
Half day - 4 days
Study mode
Blended, On Campus, Online, Traineeship
Do you need ECO warden training? PUAFER005 - Operate as Part of an Emergency Control Organisation is a nationally recognised short course that will help you prepare for, and respond to emergency situations. The course covers: understanding your role as a warden, preventing emergencies, wearing suitable ID, assisting building occupants during an emergency, operating communication systems, assisting with safe re-entry after an incident, reporting on actions taken during an emergency, checking emergency stat...
Career opportunities
Duration
Half day - 4 days
Study mode
Blended, On Campus, Online, Traineeship
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SIT60322
Duration
6 weeks - Unknown
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Level-up your career in the hospitality industry with the SIT60322 Advanced Diploma of Hospitality Management. With this high-end diploma you could work as a hotel, club, or resort manager and you’ll gain the confidence and communication skills to manage large work teams and organisational finances. The course covers: business planning, customer service management, work health and safety management, venue compliance, and marketing. Choose specialist electives in operations, food safety, gaming, food and b...
Career opportunities
Duration
6 weeks - Unknown
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Find a provider
SIT60322
Estimated fee
From $11,000
Duration
12 months - 24 months
Study mode
On Campus, Online
Looking for a management role in restaurants, bars, clubs, or hotels? The SIT60322 Advanced Diploma of Hospitality Management (Food and Beverage) delivers a good mix of leadership, administration, and F&B operational skills. During your studies you will learn how to manage staff, departmental budgets, customer service, and business compliance. You’ll also gain hands-on skills for when you’re out on the floor: food and beverage matching, providing advice on Australian and imported wines, serving espresso c...
Career opportunities
Estimated fee
From $11,000
Duration
12 months - 24 months
Study mode
On Campus, Online
Find a provider
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Related career opportunities
Browse occupations related to Duty Manager.
Common questions
How much does a Duty Manager earn?
In Australia, a full time Duty Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Duty Manager?
This industry has seen strong employment growth over the last five years. There are currently 69,400 people working in this field in Australia and many of them specialise as a Duty Manager. Duty Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Duty Manager?
If a career as a Duty Manager interests you, consider enrolling in a Certificate IV in Hospitality. This course will prepare you for a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
Choose a field of study
Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!
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More information
A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any issues that arise. Duty Managers might liaise with customers, make sure staff have everything they need and attend to special events, private bookings or functions.
Duty Managers should have strong leadership skills and must be able to communicate well with their team. Customer service skills are important and you should be able to call on your problem solving abilities when required. Duty Managers should be organised and able to manage their time well. You’ll probably have to work irregular hours such as nights, weekends and holidays.
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