Learn valuable skills and basic knowledge to kick start your career in retail services. You'll become competent in a range of activities and skills within the retail sector.
According to the Australian Government's Job Outlook service, the retail sector is expected to see stable future growth during the next five years.
In this course you'll learn how to effectively work and communicate in a workplace to support your team and customer outcomes.
Successful completion of this qualification will give you the skills for a number of entry-level customer service roles, enabling you to seek employment as a frontline team member.
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Delivery mode
This course is available in the following study modes:
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
$2,025
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Related career opportunities
This course will prepare you for the following roles.
About TAFE Queensland
TAFE Queensland is Queensland's largest, most experienced training provider. TAFE Queensland deliver practical, industry-relevant training across a range of industries from entry-level certificates to bachelor degrees, at more than 50 locations in Queensland.
Legal name
TAFE Queensland
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