The Certificate II in Business (BSB20115) provides the rudimentary administration skills essential to any office or business workplace. Students are introduced to the business working environment and gain basic communication and customer service skills. Additionally, students graduate with practical skills in word processing, using spreadsheets and business technologies, as well as processing financial transactions. The Certificate II in Business (BSB20115) is a nationally recognised training qualification and part of the official Business Services Training Package.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate II in Business will prepare you for the following roles.
Executive Assistants provide administrative support and secretarial services to senior managers and company executives. They usually work directly...
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
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