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  3. Certificate II in Government PSP20122

PSP20122

Certificate II in Government

Get started in the public service with the PSP20122 Certificate II in Government. This nationally recognised certificate introduces you to the public service workplace and delivers an essential skillset in administration and business technologies. The course covers office communication, safety, document writing, and customer service. You’ll graduate job-ready and able to use a range of business software and office equipment. Enquire now for the full list of study units, graduation competencies, and enrolment openings near you.

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Delivery mode:
On Campus / Online

Average duration:
12 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Active Listening

Listening to others, not interrupting, and asking good questions.

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Law and Government

How our laws and courts work. Government rules and regulations, and the political system.

Outcomes

This course can help you get a job as:

Job Title
Average Salary
Local Government Administration Officer
$960 weekly pay
Local Government Customer Service Assistant
$960 weekly pay

This course can help you progress to:

Job Title
Average Salary
Community Engagement Coordinator
$1,250 weekly pay
Diplomat
$2,700 weekly pay
Environmental Health Officer
$1,150 weekly pay
Foreign Affairs Adviser
$1,250 weekly pay
Government Accountant
$1,350 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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We’ll find nearby campuses and check if you’re eligible for funding in your state.

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