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Course Description

A Certificate II in Government PSP20112 is an entry level qualification, perfect for students seeking foundational skills for the Australian public service. Students learn the principles of public sector legislation, compliance and standard organisational procedures. They graduate work-ready. This qualification also offers electives in interest areas like business technologies and public sector administration skills.

The Certificate II in Government PSP20112 is a nationally recognised training qualification and part of the official Public Sector Training Package.

Average Course Fee

Unknown

Average Duration

12 months

Study Mode

Online

Number of Providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Active Listening

Listening to others, not interrupting, and asking good questions.

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Law and Government

How our laws and courts work. Government rules and regulations, and the political system.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Local Government Customer Service Officer$865 weekly pay
Customs Officer Assistant$960 weekly pay
Local Government Administrative Assistant$865 weekly pay
Border Protection Officer Assistant$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Local Council Service Manager$1,440 weekly pay
Coordinator of Quality Governance$1,250 weekly pay
Board Member$1,250 weekly pay
Public Servant$1,250 weekly pay
Local Council Supervisor$1,250 weekly pay

Government Funding

Each state provides its own Government funding initiatives. Here is a list of funding initiatives that are available for this course and details about what it involves and who is eligible.

ACT Funding - Skilled Capital

Skilled Capital is the funding program in the ACT to help students undertake Vocational Education and Training (VET). Skilled Capital gives students in the ACT access to high quality training to maximise employment opportunities.

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ACT Funding - User Choice

User Choice Funding is a national funding scheme that subsidises the cost of an Australian Apprenticeship. The level of funding varies by state, and in the Australian Capital Territory (ACT) the subsidies are paid directly to the Registered Training Organisation (RTO) who delivers the training.

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NSW Funding - Smart and Skilled

Smart and Skilled is the funding program in NSW for Vocational Education and Training (VET). Smart and Skilled provides financial assistance to help people in NSW get the skills they need to find a job and advance their careers.

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Course Providers

The following institutions provide this course. You can filter by their eligibility for state and loan programs:

ACT Skilled Capital
ACT User Choice
NSW Smart and Skilled