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FNS42020

Certificate IV in Banking Services

Get a job at a bank or customer contact centre with the FNS42020 Certificate IV in Banking Services. This nationally recognised qualification allows you to specialise in either customer services, lending, or mobile banking. The course will teach you how to sell financial products and services while managing a small work team. The course also covers: prospecting for new clients, implementing a sales plan, using multiple information systems and customer engagement technologies. Enquire now for entry requirements, specialisation electives (and their availability) as well as upcoming course dates.

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Delivery mode:
Online

Average duration:
18 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Clerical

Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Persuasion

Talking people into changing their minds or their behaviour.

Social Perceptiveness

Understanding why people react the way they do.

Outcomes

This course can help you get a job as:

Job Title
Average Salary
$960 weekly pay
$960 weekly pay
$1,150 weekly pay
$1,250 weekly pay

This course can help you progress to:

Job Title
Average Salary
$2,400 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

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We’ll find nearby campuses and check if you’re eligible for funding in your state.

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