FNS42015 Certificate IV in Banking Services

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Course description

A Certificate IV in Banking Services FNS42015 is perfect for students seeking an entry point into the banking sector. Foundational units essential to the financial services industry are completed (business technology, customer service, work safety, compliance) along with a number of electives. Depending on the area of interest, students can choose to specialise in broking, sales and client relationships, mobile banking, or lending.

The Certificate IV in Banking Services FNS42015 is a nationally recognised training qualification and part of the official Financial Services Training Package.

Nationally recognised

Average duration

12 months

Online or Distance

On-campus or Workplace

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Clerical

Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Persuasion

Talking people into changing their minds or their behaviour.

Social Perceptiveness

Understanding why people react the way they do.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Credit Officer$1,150 weekly pay
Lending Officer$1,250 weekly pay
Personal Banking Advisor$960 weekly pay
Bank Teller$960 weekly pay
Entry Level Credit Analyst$960 weekly pay
Collections Officer$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Bank Manager$2,400 weekly pay

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBCUS403
Implement customer service standards

This unit describes the skills and knowledge required to contribute to quality customer service standards within an organisation. It applies to individuals who may be frontline managers, team leaders or supervisors who have responsibility for ensuring that customer service systems and customer service standards are implemented.

BSBWHS201
Contribute to health and safety of self and others

This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes. It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

BSBWOR204
Use business technology

This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data. It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

FNSINC401
Apply principles of professional practice to work in the financial services industry

This unit describes the skills and knowledge required to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and to model and meet expectations of these in all aspects of work. It applies to individuals who work in senior roles in the financial services industry and underpins other specialist units used in all sectors of the industry.

FNSINC402
Develop and maintain in-depth knowledge of products and services used by an organisation or sector

This unit describes the skills and knowledge required to develop and maintain an in-depth knowledge of the financial products and services provided by an organisation, or those an organisation uses, and how they may be applied to client needs.

Enquire now for a full list of subjects

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Government funding

The Australian government provides funding to help students who are completing the FNS42015 Certificate IV in Banking Services. The type of funding you receive depends on the state that you live in.

There are eligibility requirements for each type of funding. Enquire with a course provider to check your eligibility.

Payment options

Interest free payment plan
Most course providers offer flexible payment options for the FNS42015 Certificate IV in Banking Services such as weekly, bi-monthly, or monthly interest-free payments for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront. Enquire with a course provider to find out more.

Benefits of nationally recognised training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

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