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Bank Teller Courses

A Bank Teller assists customers with financial transactions, addresses enquiries, and requires strong communication and customer service skills.

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AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

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How do I become a Bank Teller

Get qualified to work as a Bank Teller with a course recognised across Australia. Speak to a training provider to learn more.

FNS20120

Certificate II in Financial Services

Estimated fee

From $1,352

Duration

12 months

Study mode

On Campus, Online

A FNS20120 Certificate II in Financial Services is an entry level qualification perfect for students needing foundational skills and knowledge for a financial services workplace. Students learn the legislation, procedures and guidelines essential to the industry; and graduate work-ready, with communication skills suitable for any financial services organisation. The FNS20120 Certificate II in Financial Services is a nationally recognised training qualification and part of the official Financial Services T...

Career opportunities

Estimated fee

From $1,352

Duration

12 months

Study mode

On Campus, Online

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FNS42022

Certificate IV in Banking Services

Estimated fee

From $6,280

Duration

6 months

Study mode

Blended

Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers ...

Career opportunities

Estimated fee

From $6,280

Duration

6 months

Study mode

Blended

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Related career opportunities

Browse occupations related to Bank Teller.

Common questions

How much does a Bank Teller earn?

In Australia, a full time Bank Teller generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Bank Teller?

The number of people working as a Bank Teller has remained stable in recent years. There are currently 51,400 people in this job role in Australia compared to 52,700 five years ago. Bank Tellers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

How do I become a Bank Teller?

To become a Bank Teller, consider the Certificate II in Financial Services. This course will prepare you to work in a range of financial service industries and cover topics including financial legislation, procedures and guidelines. You might also consider a Certificate III in Financial Services.

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Finance

Studying a finance course is the modern gold standard for launching a successful career in the industry. Get started today!

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More information

A Bank Teller serves customers at a bank, credit union, building society or other financial institution. You might carry out a range of financial transactions for clients such as transferring funds, withdrawing money or depositing cheques. A Bank Teller might handle enquiries from customers or refer them to another department when necessary. You’ll have to count money and process paperwork as required.

A Bank Teller needs to be good at communicating and have excellent customer service skills. You need to be good with numbers and able to understand banking and financial systems. Bank Tellers should be able to liaise with clients from a range of backgrounds and be able to listen to their individual needs. You need to be able to follow procedures and work as part of a team.

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