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A Bank Teller serves customers at a bank, credit union, building society or other financial institution. You might carry out a range of financial transactions for clients such as transferring funds, withdrawing money or depositing cheques. A Bank Teller might handle enquiries from customers or refer them to another department when necessary. You’ll have to count money and process paperwork as required.
A Bank Teller needs to be good at communicating and have excellent customer service skills. You need to be good with numbers and able to understand banking and financial systems. Bank Tellers should be able to liaise with clients from a range of backgrounds and be able to listen to their individual needs. You need to be able to follow procedures and work as part of a team.
There are 3 courses available for people who want to become a Bank Teller.
Possible job outcomes:
Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers near you who offer this qualification..
Average duration: 18 months.
A FNS20120 Certificate II in Financial Services is an entry level qualification perfect for students needing foundational skills and knowledge for a financial services workplace. Students learn the legislation, procedures and guidelines essential to the industry; and graduate work-ready, with communication skills suitable for any financial services organisation. The FNS20120 Certificate II in Financial Services is a nationally recognised training qualification and part of the official Financial Services Training Package..
Average duration: 12 months.
Get a job in the accounts or payroll department with the FNS30122 Certificate III in Financial Services. This nationally recognised qualification will teach you how to work within a compliance framework, collecting and recording data, then maintaining financial records. The course covers: organising workplace information, purchasing goods and services, working with spreadsheets, producing business documents, processing accounts and payroll data. Enquire now for the full list of study units, financial services career outcomes, and enrolment opportunities near you..
In Australia, a full time Bank Teller generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Bank Teller has remained stable in recent years. There are currently 51,400 people in this job role in Australia compared to 52,700 five years ago. Bank Tellers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Bank Teller, consider the Certificate II in Financial Services. This course will prepare you to work in a range of financial service industries and cover topics including financial legislation, procedures and guidelines. You might also consider a Certificate III in Financial Services.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Banking and Credit Services
Bank Teller
$960 weekly pay
Banking Officer
$1,150 weekly pay
Collections Officer
Entry Level Credit Analyst
Personal Banking Advisor
Banker
$1,540 weekly pay
Credit Controller
$1,340 weekly pay
Credit Officer
Finance Broker
$1,350 weekly pay
Finance Specialist
$1,630 weekly pay
Fraud Analyst
$1,400 weekly pay
Lending Officer
$1,250 weekly pay
Loan Administrator
Mortgage Broker
Relationship Manager
$1,730 weekly pay
Settlements Officer
Bank Manager
$2,400 weekly pay
Collections Manager
$1,820 weekly pay
Credit Manager
Credit Specialist
Learn more about Bank Teller courses in your area.