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A Personal Banking Advisor provides customers with advice on a range of banking issues. You might work for a bank, a building society, a credit union or another financial institution. Personal Banking Advisors, or Personal Banking Consultants, might provide guidance on banking accounts, lending options and credit applications. You might work with new customers or provide advice to current clients.
Personal Banking Advisors should have excellent customer service skills. You’ll need to be able to communicate with people from a range of backgrounds and understand their individual needs. Personal Banking Advisors will need to work as part of a team and be able to manage the needs of multiple customers at one time. You’ll need a strong knowledge of banking systems and available products.
There are 3 courses available for people who want to become a Personal Banking Advisor.
Possible job outcomes:
Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers near you who offer this qualification..
Average duration: 18 months.
A FNS20120 Certificate II in Financial Services is an entry level qualification perfect for students needing foundational skills and knowledge for a financial services workplace. Students learn the legislation, procedures and guidelines essential to the industry; and graduate work-ready, with communication skills suitable for any financial services organisation. The FNS20120 Certificate II in Financial Services is a nationally recognised training qualification and part of the official Financial Services Training Package..
Average duration: 12 months.
Get a job in the accounts or payroll department with the FNS30122 Certificate III in Financial Services. This nationally recognised qualification will teach you how to work within a compliance framework, collecting and recording data, then maintaining financial records. The course covers: organising workplace information, purchasing goods and services, working with spreadsheets, producing business documents, processing accounts and payroll data. Enquire now for the full list of study units, financial services career outcomes, and enrolment opportunities near you..
In Australia, a full time Personal Banking Advisor generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in the banking industry has remained stable over the last five years. There are currently 51,400 people employed in this field and many of them specialise as a Personal Banking Advisor. Personal Banking Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
To become a Personal Banking Advisor, consider enrolling in a Certificate II or III in Financial Services. This course will prepare you for a range of roles in financial services with an overall introduction to industry legislation, procedures and guidelines.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Banking and Credit Services
Bank Teller
$960 weekly pay
Banking Officer
$1,150 weekly pay
Collections Officer
Entry Level Credit Analyst
Personal Banking Advisor
Banker
$1,540 weekly pay
Credit Controller
$1,340 weekly pay
Credit Officer
Finance Broker
$1,350 weekly pay
Finance Specialist
$1,630 weekly pay
Fraud Analyst
$1,400 weekly pay
Lending Officer
$1,250 weekly pay
Loan Administrator
Mortgage Broker
Relationship Manager
$1,730 weekly pay
Settlements Officer
Bank Manager
$2,400 weekly pay
Collections Manager
$1,820 weekly pay
Credit Manager
Credit Specialist
Learn more about Personal Banking Advisor courses in your area.