BSB40215 Certificate IV in Business (Dental Practice Managers)

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Course description

A Certificate IV in Business (Dental Practice Managers) BSB40215 is a business administration qualification perfect for students responsible for managing operations at a dental practice. Students gain key skills in recruitment, risk management, customer service and marketing.

The Certificate IV in Business (Dental Practice Managers) BSB40215 is a nationally recognised training qualification and part of the official Business Services Training Package.

Nationally recognised

Average duration

12 months

Online or Distance

On-campus

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Medicine and Dentistry

Diagnose and treat human injuries, diseases, and deformities.

Service Orientation

Looking for ways to help people.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Dental Office Manager$1,250 weekly pay
Dental Receptionist$960 weekly pay

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBADM409
Coordinate business resources

This unit describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use. It applies to individuals with a broad knowledge of business resources who contribute well developed skills and knowledge to ensure adequate resources are available to perform the work of the organisation.

BSBCUS401
Coordinate implementation of customer service strategies

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

BSBFIA412
Report on financial activity

This unit describes the skills and knowledge required to prepare financial reports in line with statutory reporting requirements. It encompasses compiling and analysing data. This unit applies to individuals that are required to apply specialised knowledge and analytical skills to prepare financial reports as part of their job role.

BSBMKG413
Promote products and services

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services. It applies to individuals with a broad knowledge of the promotion of products and services specific to an organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBWHS401
Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area.

Enquire now for a full list of subjects

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Government funding

The Australian government provides funding to help students who are completing the BSB40215 Certificate IV in Business (Dental Practice Managers). The type of funding you receive depends on the state that you live in.

There are eligibility requirements for each type of funding. Enquire with a course provider to check your eligibility.

Payment options

Interest free payment plan
Most course providers offer flexible payment options for the BSB40215 Certificate IV in Business (Dental Practice Managers) such as weekly, bi-monthly, or monthly interest-free payments for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront. Enquire with a course provider to find out more.

Benefits of nationally recognised training

Australian Qualifications Framework
Nationally Recognised Training


This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

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This course provider offers the BSB40215 Certificate IV in Business (Dental Practice Managers):

UNE Partnerships
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