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Medical Secretary Courses

A Medical Secretary performs a range of administrative tasks in a healthcare facility. You might work at a hospital, at a doctor or specialist’s office or at another type of health clinic. Medical Secretaries answer phone calls and make appointments, handle correspondence and take patient payments. You might also deal with patient enquiries and liaise with other healthcare providers.

Medical Secretaries need excellent customer service skills and should have good interpersonal abilities. You should be organised, have good time management and be able to handle several tasks at one time. Medical Secretaries should be good communicators and be able to maintain patient confidentiality.

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Popular Medical Secretary Courses

There are 4 courses available for people who want to become a Medical Secretary.

HLT37315
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HLT47315
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HLT47715
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HLT23215
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Frequently Asked Questions

How much does a Medical Secretary earn?

In Australia, a full time Medical Secretary generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Medical Secretary?

The number of people working in this job role has grown strongly in recent years. There are currently 46,700 people employed as a Medical Secretary in Australia compared to 42,000 five years ago. Medical Secretaries may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Medical Secretary?

If you’d like to start a career as a Medical Secretary, consider enrolling in a Certificate III in Business Administration (Medical). This course will give you the skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be appropriate.

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Job Pathways

Here are some potential career pathways within medical administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.