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Dental Receptionist Courses

A Dental Receptionist performs a range of tasks in the front office of a dental surgery or practice. You might answer phone calls, greet patients as they arrive and take care of patient paperwork. A Dental Receptionist, or Dental Office Manager, might process customer payments and schedule future appointments. You might answer patient queries and liaise with dentists and other staff.

Dental Receptionists should have excellent interpersonal skills and be able to communicate with people from a range of backgrounds. It’s important that you are organised and can manage your time well. Dental Receptionists should be able to prioritise their tasks and display strong customer service skills. You’ll need to be capable of a range of administrative tasks.

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Popular Dental Receptionist Courses

There are 3 courses available for people who want to become a Dental Receptionist.

HLT37315
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BSB30120
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HLT47315
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Frequently Asked Questions

How much does a Dental Receptionist earn?

In Australia, a full time Dental Receptionist generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Dental Receptionist?

The number of people employed in this industry has grown strongly in recent years. There are currently 46,700 people working in this field in Australia and many of them specialise as a Dental Receptionist. Dental Receptionists may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Dental Receptionist?

If you’re interested in a career as a Dental Receptionist, consider enrolling in a Certificate III in Business (Medical Administration). This course will develop your business administration skills and provide specific training in medical terminology and managing patient records. A Certificate III or IV in Health Administration may also be appropriate.

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Job Pathways

Here are some potential career pathways within medical administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.