SIR20216 Certificate II in Retail Services is an entry level qualification for individuals to be competent in a range of retail knowledge and skills.
Certificate II in Retail Services covers a range of basic retail operational knowledge and practical skills, suitable for individuals in various store settings such as specialty stores, supermarkets, department stores and retail outlets. Potential job roles suitable for this qualification include frontline team member, point-of-sale operator, sales assistant and customer service assistant. Entry into this qualification can be by direct entry with little or no vocational experience.
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Delivery mode
This course is available in the following study modes:
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
$3,000
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For more information about this course and payment options please enquire now.
Related career opportunities
This course will prepare you for the following roles.
About Australian College of Training
Australian College of Training delivers a number of programs funded by the Western Australian Government under the Future Skills Program.
Legal name
Australian College of Training Pty Ltd
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