SIR30216

Certificate III in Retail

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Delivery mode

This course is available in the following study modes:

Locations

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About GEM College of International Business

GEM College of International Business (GEM) is an innovative, educational institution which has been providing a comprehensive range of training and consultancy services in the areas of Management, Human Resources, Information Technology, Business and Technology Commercialisation to individuals from all sectors of industry, government departments, Non Government Organisations (NGOs) and community groups since 1992.