A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a team during a shift. Retail Supervisors ensure staff are working effectively and sales targets are being met. You might deal with any problems or difficulties that occur and provide extra assistance with customers when required.
Retail Supervisors should have strong leadership skills and be able to communicate well with their team. Customer service skills are important and you may need good problem solving abilities. Retail Supervisors should be organised and have excellent time management skills.
There is one course available for people who want to become a Retail Supervisor.