Postcode:
Resident:
Employed:
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a team during a shift. Retail Supervisors ensure staff are working effectively and sales targets are being met. You might deal with any problems or difficulties that occur and provide extra assistance with customers when required.
Retail Supervisors should have strong leadership skills and be able to communicate well with their team. Customer service skills are important and you may need good problem solving abilities. Retail Supervisors should be organised and have excellent time management skills.
There are 2 courses available for people who want to become a Retail Supervisor.
Possible job outcomes:
If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..
Average duration: 18 months.
The Dual Certificate IV in Entrepreneurship and New Business & Certificate IV in Marketing and Communication offers a dynamic blend of knowledge and skills necessary for success in the competitive business world. This program empowers students to master the art of starting and managing new ventures while gaining expertise in strategic marketing and effective communication techniques to drive business growth and build strong brands..
Average duration: 30 months.
In Australia, a full time Retail Supervisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been a decrease in employment numbers in this industry in recent years. There are currently 170,300 people employed as a Retail Supervisor in Australia compared to 188,800 five years ago. Retail Supervisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Retail Supervisor, consider enrolling in a Certificate IV in Small Business Management. You’ll develop the skills to work in a retail environment, with topics including financial management, WHS and compliance and sustainable operations.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within retail operations. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Retail Operations
Cashier
$960 weekly pay
Customer Service Assistant
Customer Service Representative
Retail Assistant
$850 weekly pay
Car Salesman
$1,250 weekly pay
Cluster Manager
Retail Manager
$1,350 weekly pay
Retail Supervisor
Retail Team Leader
$1,050 weekly pay
Area Manager
$1,730 weekly pay
Department Manager
Regional Manager
Store Manager
Learn more about Retail Supervisor courses in your area.