Retail Supervisor Courses
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
AI Exposure
Medium
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Retail Supervisor
Get qualified to work as a Retail Supervisor with a course recognised across Australia. Speak to a training provider to learn more.
SIR30216
Duration
2 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.
This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective membe...
Career opportunities
Duration
2 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
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SIR30216
The SIR30216 Certificate III in Retail (Introduction to WHS Skill Set) equips individuals with skills and knowledge to maintain personal health, wellbeing, and safe work practices. This course prepares individuals for roles involving customer engagement, daily store operations, and meeting organisational expectations. They demonstrate sound knowledge of product and service offerings, exercise discretion and judgement, and work independently under limited supervision. Some may also supervise team members a...
Career opportunities
PUAFER005
Duration
Half day - 4 days
Study mode
Blended, On Campus, Online, Traineeship
Do you need ECO warden training? PUAFER005 - Operate as Part of an Emergency Control Organisation is a nationally recognised short course that will help you prepare for, and respond to emergency situations. The course covers: understanding your role as a warden, preventing emergencies, wearing suitable ID, assisting building occupants during an emergency, operating communication systems, assisting with safe re-entry after an incident, reporting on actions taken during an emergency, checking emergency stat...
Career opportunities
Duration
Half day - 4 days
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
BSB42515
If you own or operate a small business in Australia, consider the Certificate IV in Small Business Management (BSB42515). You’ll learn how to create and implement an effective business and financial plan, as well as apply and use digital technologies with greater competence and strategy. Enquire now for a list of study units and how this qualification will build your confidence as a business leader.
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Related career opportunities
Browse occupations related to Retail Supervisor.
Common questions
How much does a Retail Supervisor earn?
In Australia, a full time Retail Supervisor generally earns $1,058 per week ($55,016 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Retail Supervisor?
There has been a decrease in employment numbers in this industry in recent years. There are currently 170,300 people employed as a Retail Supervisor in Australia compared to 188,800 five years ago. Retail Supervisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Retail Supervisor?
If you’re interested in a career as a Retail Supervisor, consider enrolling in a Certificate IV in Small Business Management. You’ll develop the skills to work in a retail environment, with topics including financial management, WHS and compliance and sustainable operations.
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Take control of your career in the fast-moving retail sector by studying an accredited retail qualification. Start today!
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If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start. Education pathways for domestic and international students.
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Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.
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More information
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a team during a shift. Retail Supervisors ensure staff are working effectively and sales targets are being met. You might deal with any problems or difficulties that occur and provide extra assistance with customers when required.
Retail Supervisors should have strong leadership skills and be able to communicate well with their team. Customer service skills are important and you may need good problem solving abilities. Retail Supervisors should be organised and have excellent time management skills.
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