SIR30216

Certificate III in Retail

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.

This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team.

The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package.

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Delivery mode:
Distance / On Campus / Online / Workplace

Average duration:
12 months

Accreditation:
Nationally recognised training

Work Placement

Students will need to complete work placement supervised by qualified staff. Students will attain real-world understandings of the expectations and skills required to work in this field to prepare you for the workforce.

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Sales and Marketing

Showing, promoting, and selling products or services, including marketing strategy and tactics and sales control systems.

Outcomes

This course can help you get a job as:

Job Title

Average Salary

Buyer

$1,540 weekly pay

Cashier

$960 weekly pay

Customer Service Assistant

$960 weekly pay

Customer Service Representative

$960 weekly pay

Retail Assistant

$850 weekly pay

This course can help you progress to:

Job Title

Average Salary

$1,730 weekly pay

$1,540 weekly pay

$1,250 weekly pay

$1,920 weekly pay

$1,250 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Units of Competency

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

SIRXCEG001 Engage the customer

SIRXCEG002 Assist with customer difficulties

SIRXCEG003 Build customer relationships and loyalty

SIRXCOM002 Work effectively in a team

SIRXIND001 Work effectively in a service environment

Enquire for a full list

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.