Close

We'll find course providers near you.

Postcode:

Change
Your postcode
Enter

Resident:

Change
Are you an Australian citizen, Australian Permanent Resident, New Zealand citizen, or eligible Visa holder?
Yes
No

Employed:

Change
Are you currently employed?

SIR30216

Certificate III in Retail

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.

This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team.

The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package.

Find a Provider

Delivery mode:
Distance / On Campus / Online / Workplace

Average duration:
12 months

Accreditation:
Nationally recognised training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Sales and Marketing

Showing, promoting, and selling products or services, including marketing strategy and tactics and sales control systems.

Outcomes

This course can help you get a job as:

Job Title
Average Salary
$960 weekly pay
$850 weekly pay

This course can help you progress to:

Job Title
Average Salary
$1,150 weekly pay
$1,250 weekly pay
$1,150 weekly pay
$1,350 weekly pay
$1,350 weekly pay

Please note that weekly pay figures are estimates only of what you could possibly earn.

Units of Competency

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
Enquire for a full list

Government Funding

The Australian government provides funding to help students who are completing the Certificate III in Retail SIR30216. The type of funding you receive depends on the state that you live in. There are eligibility requirements for each type of funding.

Enquire with a course provider to check your eligibility.

Nationally Recognised Training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

Recognition of Prior Learning

RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.

Payment Options

Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.

Enquire with a course provider to find out more.

Find a Provider

We’ll find nearby campuses and check if you’re eligible for funding in your state.

Find a Provider
MCI Institute
Online
Foundation Education
Online
Acacia Education & Training
Online / On Campus
Industry Skills Training
On Campus