Certificate III in Retail (SIR30216)

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Course Description

The Certificate III in Retail (SIR30216) is for perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.

This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team.

The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package.

Average Course Fee


Average Duration

12 months

Study Mode


Number of Providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Administration and Management

Planning and coordination of people and resources.

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Sales and Marketing

Showing, promoting, and selling products or services, including marketing strategy and tactics and sales control systems.


This course can help you get a job as:

Job TitleAvg Salary
Customer Service Representative$960 weekly pay
Fast Food Attendant$865 weekly pay
Cashier Assistant$960 weekly pay
Retail Assistant$960 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Store Manager$1,150 weekly pay
Fast Food Manager$1,150 weekly pay
Retail Team Leader$1,050 weekly pay
Fast Food Manager$1,150 weekly pay
Retail Team Leader$1,050 weekly pay

Government Funding

Enquire with a provider for more details.

Course Providers

The following institutions provide this course.