SIR20216 Certificate II in Retail Services is a nationally recognised course which reflects the role of
frontline retail team members who use a defined and limited range of operational skills to undertake
workplace activities. They are involved in mainly routine and repetitive tasks and work under direct
supervision of others. The course provides you a pathway to work in a diverse range of retail settings
including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals
with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
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Delivery mode
This course is available in the following study modes:
Locations
Level 6 119 Charlotte Street, Brisbane 4000
Entry Requirements
There are no formal academic requirements
1) Students must be over 18 years old.
2) The student must complete MIA Language, Literacy and Numeracy (LLN) test; or provide the completion of a Certificate I qualification (under the AQF) or above.
Course fees
Course fee
Unknown
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For more information about this course and payment options please enquire now.
Related career opportunities
This course will prepare you for the following roles.
About Mastery Institute Australia
Mastery Institute Australia (MIA) is a Registered Training Organisation (RTO 40813, CRICOS 03542A) specialising in professional education and training for both domestic and international students. MIA was previously known as the Queensland Institute of Health Education (QIHE) and has grown to offer a broad selection of qualification-based courses and workshops spanning across a number of disciplines.
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