SIR20216

Certificate II in Retail Services

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Delivery mode

This course is available in the following study modes:

Locations

Entry Requirements

Course fees

Related career opportunities

This course will prepare you for the following roles.

About SkillCentred

Based in Gympie and operating across Queensland, the organisation specialises in assisting job seekers, disadvantaged youth, and Indigenous communities through nationally recognised training and community-focused projects. By combining practical skills development in sectors such as business and construction with comprehensive support services, SkillCentred aims to create sustainable career pathways and foster community growth.