SIR20216

Certificate II in Retail Services

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of sale operator. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores, retail outlets and quick service restaurants.

What will make your training program stand out is how we teach and what you learn. Our programs give you flexibility to study whilst remaining in your workplace connected with your staff and peers. You will be able to take advantage of the best knowledge and learning in order to achieve your goals. At Workplace Training Strategies you will gain knowledge and put it to practice

Delivery mode

This course is available in the following study modes:

Entry Requirements

Course fees

For more information about this course and payment options please enquire now.

Related career opportunities

This course will prepare you for the following roles.

About Workplace Training Strategies

WTS is a successful, dynamic and unique results driven Registered Training Organisation. We tailor each training course to suit your specific needs by setting goals to ensure your business is going to grow and develop to exceed industry standards.

In business we believe if you are not operating at peak performance then you have room for improvement, a philosophy we apply to our own business and pass on to you. We practice what we preach at WTS, and this results in outcomes and targets being met by your staff and company.

At WTS we bring together talented and passionate people and give them an opportunity to work towards the goal of transforming businesses.