SIR30216

Certificate III in Retail

Commence your exhilarating career in retail!

The SIR30216 Certificate III in Retail equips you with the practical skills and knowledge needed to excel in a dynamic retail environment. If you’re aiming to become a sales assistant, customer service representative, or retail supervisor, this nationally recognised qualification sets you on the right path to success in the retail industry.

What You’ll Be Able to Do in the Workplace

Upon completing this course, you’ll gain a range of skills essential for working in retail, allowing you to

• Engage Customers Professionally – Learn how to effectively connect with customers, understand their needs, and provide excellent service to foster customer loyalty.
• Resolve Customer Difficulties – Develop the ability to manage and resolve customer issues with confidence, enhancing the overall customer experience.
• Contribute to a Productive Retail Team – Work effectively in a retail team environment, ensuring smooth operations and a positive work culture.
• Sell Retail Products – Master the art of selling, from understanding the customer’s needs to closing sales, helping to drive business success.
• Manage Stock Efficiently – Receive and handle stock, ensuring smooth inventory management and organised store environments.
• Support Marketing and Promotions – Assist in executing marketing and promotional activities, contributing to the store’s success and brand presence.
• Work Safely and Effectively – Understand workplace health and safety standards to ensure a secure and efficient working environment.

Delivery mode

This course is available in the following study modes:

Self-paced completed online in your own time, at your own pace.

This course is delivered using an asynchronous study methodology, utilising mainly online delivery (eLearning) of learning materials and assessment resources.

We provide our students ongoing support throughout the course duration via telephone, emails and/or virtual online meetings, on request.

Entry Requirements

Course fees

PAYMENT OPTION 1 – $1,400 on enrolment, $1,400 on week 2, $700 on week 3
PAYMENT OPTION 2 – $450 deposit, then $70 weekly (for 50 weeks) = $3,950
PAYMENT OPTION 3 – Zip Money or customise your own payment plan

Related career opportunities

This course will prepare you for the following roles.

About Australian College

Our programmes are tailored to meet the needs of both employers and students, offering flexibility and support throughout your learning journey. By choosing us, you embark on a transformative educational experience that broadens your knowledge and enhances your professional prospects.

Enrol at Australian College, where we are committed to guiding you towards a brighter future by expanding your horizons and illuminating your career pathways.