The SIT20316 Certificate II in Hospitality covers provides a pathway for students to learn the skills and knowledge required for work in the hospitality industry such as restaurant, café, coffee shop, hotels and clubs.
Units covered include: customer service, social and cultural sensitivity, workplace health and safety, working with others, hygienic practices for food safety, responsible service of alcohol, preparing and serving espresso coffee, industry placement/work experience (12 service periods), plus more.
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
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이 과정은 다음과 같은 수강 방식으로 제공됩니다:
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이 과정은 여러분이 다음과 같은 직무를 수행할 수 있도록 준비시켜 드립니다.
About Queensland College of Wine Tourism
The Queensland College of Wine Tourism is a joint venture between the University of Southern Queensland and the Department of Employment, Small Business and Training. It opened in April 2007.
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University of Southern Queensland
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