BSB30120

Certificate III in Business (Customer Engagement)

The BSB30120 Certificate III in Business (Customer Engagement) is the perfect qualification for those looking to launch a career or upskill in providing exceptional customer service. If you already have an engaging personality and love to chat on the phone, this qualification will give you the practical skills you need to turn those qualities into a profession.

You will learn the essentials including using multiple information systems, knowing your product and service inside out, keeping your cool under stress, delivering exceptional customer service turning complaints into opportunities, planning your workload and working safely and effectively.

배송 방식

이 과정은 다음과 같은 수강 방식으로 제공됩니다:

입학 요건

수강료

관련 채용 정보

이 과정은 여러분이 다음과 같은 직무를 수행할 수 있도록 준비시켜 드립니다.

About Arrow Training Services

Arrow Training Services are Training Providers in Perth, WA.

We understand the needs of our students and industry and develop training programs that connect the two together, meaning that our graduates are ready to work today!