BSB30120

Certificate III in Business (Customer Engagement)

This qualification will provide the training and skills to excel in any customer service role.

While completing this traineeship, you'll learn to work with multiple communication channels, provide excellent customer service, adhere to key performance indicators, work well in a team environment, provide support to a team, provide technical advice on products and services, and capture key data.

You'll gain the skills you need to succeed in customer service roles in the growing contact and service centre industry and be confident and ready to work in any office environment.

배송 방식

이 과정은 다음과 같은 수강 방식으로 제공됩니다:

입학 요건

수강료

For more information about this course and payment options please enquire now.

관련 채용 정보

이 과정은 여러분이 다음과 같은 직무를 수행할 수 있도록 준비시켜 드립니다.

About North Metropolitan TAFE

We are the largest TAFE college in Western Australia, with ten contemporary campuses across Perth’s north metropolitan area.

We offer over 350 courses from Certificate I to Advanced Diplomas, apprenticeships and traineeships, plus short courses and skill sets. Whether you’re just starting out in the workforce, looking to upskill, change careers or returning to work, we have a qualification to take you in the right direction.