Career Training Institute of Australia
Certificate II in Tourism
Nationally Recognised Vocational Education and Training (VET) A foundational, nationally recognized qualification designed for individuals entering the dynamic Australian travel and tourism sector. This course provides a broad introduction to the industry, focusing on essential operational skills such as providing high-quality visitor information, interacting professionally with diverse customers, and developing social and cultural sensitivity. Students learn to navigate the practicalities of the tourism environment through core competencies in workplace safety, sustainable work practices, and the use of industry-standard business software. Whether aiming for a role in a travel agency, a holiday park, or a major cultural attraction, this qualification equips learners with the "job-ready" skills needed to perform routine tasks under direct supervision while building a platform for further career advancement in hospitality and travel management.Delivery mode
Career Training Institute of Australia offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Online
Set your own study schedule and balance study with your other commitments.
- Watermark Hotel & Spa, 3032 Surfers Paradise Blvd, Surfers Paradise QLD 4217, QLD
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate II in Tourism will prepare you for the following roles.
Visitor Information Officer
A Visitor Information Officer is responsible for providing travelers and tourists with accurate and helpful information about local attractions, ac...
Museum Attendant
A Museum Attendant provides assistance to visitors at a museum or cultural centre. You might take groups on tours of the facility and provide infor...