Visitor Information Officer Courses

Become a tour guide this year with the SIT40222 Certificate IV in Guiding. This nationally recognised qualification will teach you how to work as a tourist guide, leading tour groups and presenting commentaries and activities. You’ll gain skills in customer service, communication, and workplace safety, and graduate with the skills to develop professional knowledge of your region including the history, culture, and available tourist attractions. Enquire now for the list of entry requirements, tour guide career outcomes, and opportunities for enrolment in your area.

The BSB30120 & SIT20122 Dual Certificate III in Business & Certificate II in Tourism provides skills for business services and tourism roles. Learners develop business and technology skills to perform clerical, administrative, and operational tasks, applying discretion and judgment. They also gain tourism industry knowledge and operational skills for routine tasks under supervision. This qualification opens pathways to roles in travel agencies, tour operators, resorts, attractions, and tourism businesses, working in offices or delivering tourism services. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

This nationally recognised qualification opens the door to a range of employment opportunities in events and functions, museums, tourist offices, theme parks, resorts and holiday parks. The course covers: workplace safety and communication, interacting with customers, providing tourist and travel information to customers, and retail skills. Choose electives that support specific job outcomes: ride operator, retail sales, event reception, museum attendant, and more. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.