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Visitor Information Officer Courses

A Visitor Information Officer is responsible for providing travelers and tourists with accurate and helpful information about local attractions, accommodations, transportation, and events.

    • 1.285 AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

      Explore all careers
  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Visitor Information Officer?

Get qualified to work as a Visitor Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

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Further reading

How to Balance Work and Study While Learning English

26th January 2026

Planning your study trip to Australia

12th January 2026

What to Expect from Your First Weeks in Australia as an International Student

29th December 2025

All visitor information officer courses

Visitor Information Officer careers

A Visitor Information Officer is responsible for providing travelers and tourists with accurate and helpful information about local attractions, accommodations, transportation, and events. They work at visitor centers, tourist information booths, or community hubs, assisting visitors by answering inquiries, distributing brochures, and offering recommendations to enhance their experience.

The role often involves using computer systems to manage bookings or provide up-to-date travel information. Excellent communication and customer service skills are essential, as Visitor Information Officers act as ambassadors for their region, ensuring visitors have a positive and memorable experience. They may also collaborate with local businesses and tourism operators to promote services and events.

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